Night Auditor: Condo-Hotel Front Desk & Finance

Lefferts Investments; Miami (FL); Sur place; USD 25 000 - 33 000; Plein temps

Résumé du poste

Gale Miami Hotels & Residences is seeking a Night Auditor to handle overnight front office and accounting audits for condo-hotel operations. You will review and balance daily revenue, taxes, fees, and guest ledger activity, while supporting overnight guest service and coordinating with security, housekeeping, and management.

Responsibilities include daily night audit in the PMS, posting and reconciling charges, and ensuring proper coding for owner and guest transactions.

Qualifications

• Previous night audit, front desk, income audit, or hotel accounting experience preferred.
• Condo-hotel or residential hospitality experience is a plus.
• Experience with hotel property management systems such as OPERA Cloud preferred.
• Strong attention to detail and ability to reconcile financial activity accurately.
• Good communication and guest service skills.
• Ability to work independently overnight with minimal supervision.
• Basic accounting, cash handling, and revenue audit knowledge preferred.
• Bilingual English/Spanish preferred.

Responsabilités

• Perform the daily night audit process in the property management system.
• Review and balance daily room revenue, taxes, resort fees, parking, package charges, and other hotel-related income.
• Verify that all room rates, market codes, payment methods, and postings are accurate.
• Review guest folios for billing accuracy, tax exemptions, adjustments, credits, and complimentary charges.
• Balance cash, credit card, and direct bill activity against system reports.
• Identify and report discrepancies, missing approvals, or unusual transactions to management.
• Prepare and distribute daily revenue, occupancy, and night audit reports.
• Ensure accurate posting of condo-hotel related charges, fees, and owner/guest transactions when applicable.
• Understand unit ownership, rental program participation, owner stays, guest stays, and hotel-managed units.
• Ensure owner, guest, and rental program activity is properly coded and documented.
• Review room moves, complimentary rooms, house-use rooms, and out-of-order rooms for proper approval and tracking.
• Communicate any unit, maintenance, or guest-related issues that may impact owner reporting or hotel operations.
• Provide professional overnight guest service, including check-ins, check-outs, guest requests, and issue resolution.
• Respond to guest inquiries, complaints, and emergencies in a calm and professional manner.
• Coordinate with security, housekeeping, engineering, and management for overnight operational needs.
• Ensure guest privacy, confidentiality, and proper handling of sensitive information.
• Maintain a professional front desk appearance and ensure proper shift handoff to the morning team.
• Follow hotel cash handling, credit card, refund, adjustment, and tax exemption procedures.
• Ensure all adjustments, rebates, voids, and paid-outs have proper documentation and approval.
• Maintain accurate audit files and daily backup documentation.
• Report any policy violations, suspicious activity, or system issues to management.
• Support internal controls related to revenue reporting, guest ledger accuracy, and front desk accountability.

Connaissances

Night audit experience

Front desk experience

Income audit

Hotel accounting

Detail oriented

Communication and guest service

Overnight independent work

Cash handling and revenue audit

Bilingual English/Spanish

Outils

OPERA Cloud

Description du poste

Gale Miami Hotels & Residences is seeking a Night Auditor to handle overnight front office and accounting audits for condo-hotel operations. You will review and balance daily revenue, taxes, fees, and guest ledger activity, while supporting overnight guest service and coordinating with security, housekeeping, and management.

Responsibilities include daily night audit in the PMS, posting and reconciling charges, and ensuring proper coding for owner and guest transactions.