Night Auditor: Balance Finances, Elevate Guest Experience

Wolf by Vanderpump Scottsdale; Manhattan (KS); On-site; USD 19,000 - 25,000; Full time

Job summary

HCW Hospitality is seeking a Night Auditor to oversee overnight front desk operations and ensure a secure, smooth experience for guests. You will handle check-ins/outs, balance daily transactions, and provide information about hotel services.

The role requires strong math and computer skills, experience with hotel software, and the ability to work independently overnight, including weekends and holidays. A customer-focused attitude is essential.

Qualifications

• Previous experience in hospitality, accounting, or a similar role.
• Strong math and computer skills, with proficiency in hotel management software.
• Excellent problem-solving and customer service skills.
• The ability to work independently and handle multiple tasks.
• Flexibility to work overnight shifts, including weekends and holidays.
• A positive attitude and a commitment to guest satisfaction.

Responsibilities

• Audit and balance daily financial transactions and prepare reports.
• Handle guest check-ins and check-outs, ensuring a seamless experience.
• Address guest inquiries and resolve any issues promptly.
• Conduct security checks and monitor property safety.
• Assist with guest requests and provide information about hotel services.
• Maintain accurate records of guest accounts and transactions.
• Take on additional duties as assigned by management to support the smooth operation of the hotel.

Skills

Math skills

Computer skills

Hotel management software

Customer service

Problem solving

Independent worker

Multitasking

Overnight flexibility

Tools

Hotel management software

Job description

HCW Hospitality is seeking a Night Auditor to oversee overnight front desk operations and ensure a secure, smooth experience for guests. You will handle check-ins/outs, balance daily transactions, and provide information about hotel services.

The role requires strong math and computer skills, experience with hotel software, and the ability to work independently overnight, including weekends and holidays. A customer-focused attitude is essential.