Night Auditor at Courtyard by Marriott - Mason, OH Mason, OH

Courtyard by Marriott - Mason, OH; Mason (OH); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Competitive Pay

Paid Time Off

Employee Rate Discounts for Hotel Sts

Team Work Environment

Opportunities for Growth

Job summary

Courtyard by Marriott - Mason, OH is seeking a Night Auditor to summarize nightly financial activity, post room charges and taxes, and prepare daily reports for management. You will balance revenue, verify postings, and ensure all guest transactions are accurately reflected in system totals.

This role requires precise data entry, adherence to hotel procedures, and the ability to work overnight shifts while maintaining courteous guest service, teamwork, and security of financial records.

Qualifications

• High school diploma or equivalent.
• Hospitality or guest services experience preferred.
• Basic computer skills and familiarity with point-of-sale systems.

Responsibilities

• Greet, assist and register guests upon arrival into the computer system, verifying reservation information.
• Respond to guest needs, special requests and complaints. Communicate all guests needs to next shift.
• Verify that all charges are assigned to the appropriate departments/guest accounts.
• Print up and file reservations for the next business day.
• Prepare daily reports as required by management.
• Balance the day’s charges and prepare end-of-day procedures.
• Input revenue and expenses to generate daily reports.
• Balance revenue and settlements and reset systems for the next day.

Skills

Guest services

Cash handling

Communication

Education

High School Diploma

Tools

POS system

Job description

Night Auditor job at Courtyard by Marriott - Mason, OH.

Job Summary

We are looking for a Night Auditor to prepare a summary of cash, check and credit card activities reflecting the hotel’s daily financial totals. This person will post room charges and taxes to guest accounts including any additional guest transactions. They will comply and maintain files and reset systems for next day operations/functions.

Benefits

• Competitive Pay
• Paid Time Off
• Employee Rate Discounts for Hotel Stays
• Team Work Environment
• Opportunities for Growth

Responsibilities

• Greet, assist and register guests upon arrival into the computer system, verifying reservation information
• Respond to guest needs, special requests and complaints. Communicate all guests needs to next shift
• Verify that all charges (room rates, discounts, etc.) are assigned to the appropriate departments/guest accounts
• Print up and file reservations for the next business day
• Prepare daily reports as required by management
• Check figures, postings and documents for accuracy
• Prepare End of Day procedure
• Balance the day’s charges, making any corrections as necessary
• Input into the PC revenue, expenses and allowances to generate daily reports
• Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations
• Perform other duties and responsibilities asked by the General Manager and the Assistant General Manager based upon hotel needs

Other

Regular attendance is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the nature of the hospitality industry, employees may be required to work varying schedules and holidays to reflect the business needs of the hotel.

Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

Education Requirements

Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities.

Work Environment/Physical Requirements

Inside with protection from weather but not necessarily changes in temperature. Physical activities include standing for long periods of time. Walking, talking, seeing, hearing, reaching, bending, grasping and holding. Considerable repetitive motion of hands, fingers and wrists as pertains to the operation of a computer keyboard. Requires working all night time hours. Ability to lift up to 25 pounds.

Grooming

Cleanliness and personal hygiene are not only common social standards, but are also an essential part of providing the best service to our guests. Neatness, moderations, and good taste in your dress and manner contribute much to the impression you make. As a Team Member, you project the hotel’s image; therefore, it is important that you are well-groomed and dressed in a businesslike manner at all times.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression or any other characteristic protected by federal, state or local laws.