Night Auditor and Front Desk Agent

Sage Restaurant Group; Colorado; On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading hotel management company as a Night Auditor and Front Desk Agent at the Denver Marriott Tech Center. This role involves auditing hotel operations, ensuring guest satisfaction, and providing excellent customer service. Enjoy a dynamic work environment with a focus on integrity and innovation. Benefits include health savings accounts, paid time off, and employee discounts.

Benefits

Health Savings Accounts

Life Insurance

Paid Time Off

401(k) with Employer Match

Employee Discounts

Free Meals

Referral Bonuses

Qualifications

• Accounting background preferred but not required.
• Proficient in PC, cash register, calculator.

Responsibilities

• Audit, balance, and report on food and beverage outlets' cash and credit operations.
• Greet guests and complete check-in procedures.
• Assist with guest check-out and closing accounts.

Skills

Guest Communication

Accounting Background

PC Proficiency

Education

High School Diploma

Job description

Night Auditor and Front Desk Agent Denver, Colorado Apply Now

Position is available until 06/12/2025 or until filled.

This position requires 2-3 shifts a week as a Night Auditor and 2-3 shifts a week as a Front Desk Agent.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while maintaining the comfort of the familiar worldwide. As a host, you will help uphold the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, and forward-thinking service that builds on this legacy.

At the Marriott Denver Tech Center Hotel, part of Sage Hospitality, we empower you to create memorable experiences for guests and colleagues. Sage is one of the nation's leading hotel and restaurant management and investment companies, known for a dynamic, progressive culture that values customer service and passionate people dedicated to enriching lives, one experience at a time.

The Denver Marriott Tech Center features 605 guest rooms, over 49,000 sq ft of meeting space, and a charming Beer Garden. Located in the Denver Tech Center, it offers easy access to light rail, downtown Denver, and nearby attractions like Greenwood Village, Comedy Works, Landmark Theater, and Village Greens Park.

We celebrate uniqueness—in our guest experiences and how we treat our team members. Authenticity is core to our identity. We foster a community built on integrity, respect, innovation, and togetherness. Apply today—we hope you consider joining us at the Denver Marriott Tech Center! You Belong Here.

Job Overview

Audit, balance, and report on various hotel areas (food and beverage outlets, rooms/front desk, gift shop, etc.) to ensure accuracy, adherence to policies, and fraud prevention. Respond professionally and courteously to guests, providing timely information and services. Handle inquiries regarding reservations, hotel info, and guest concerns.

Responsibilities

• Audit, balance, and report on all food and beverage outlets' cash and credit operations, including checks, deposits, house charges, and postings, ensuring accuracy and proper register resets.
• Audit, balance, post, and report on front desk operations, including room charges, phone calls, folios, corrections, and deposits, verifying cash handling procedures.
• Audit, balance, and prepare room information and statistics, generating daily reports.
• Balance and close bank ticket codes daily.
• Run night audit final after ensuring all revenues are balanced.
• Greet guests and complete check-in procedures manually and via computer to ensure guest satisfaction.
• Assist with guest check-out, closing accounts, and preparing rooms for next guests.
• Maintain good customer relations by staying informed about hotel and area events to answer questions promptly, in person and by phone.
• Operate PBX equipment for calls, wake-up services, and paging.
• Perform duties of a Front Desk Clerk, including express checkouts.

Qualifications

• Education/Training: High school diploma or equivalent.
• Experience: Accounting background preferred but not required.
• Skills: Proficient in PC, cash register, calculator; good at facts and figures; excellent guest communication; moderate hearing; good vision; strong verbal and written skills.

Physical Demands

• 90% standing, frequent bending/kneeling, reaching, and mobility around the hotel.
• Occasional lifting up to 25 lbs.
• Prolonged standing in climate-controlled environment.

Benefits include health savings accounts, life insurance, paid time off, 401(k) with employer match, employee discounts, free meals, and referral bonuses up to $1,000 per hire.