Night Auditor - 3rd Shift: Hospitality & Balance Expert

Hilton Madison Monona Terrace; Madison (WI); In loco; USD 23.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Free employee meal during shift

Room discounts at Marcus Hotels &

Discounts at Marcus restaurants/rests

Free employee parking or transit Pass

Theatre coupons

Transfer to other Marcus properties

Early wage access

Paid time off

Medical, dental, and vision insurance

Company-paid life insurance, EAP, and

401(k) with employer match

Hilton-branded training and growth

Descrizione del lavoro

Hilton Madison Monona Terrace in Madison, WI is seeking a Night Auditor to oversee overnight front desk operations and ensure daily financials are accurately posted and balanced. This full-time, overnight position requires attention to detail and a strong guest-service focus.

You will greet guests, handle check-ins/outs, balance revenue, work with the accounting team, and support hotel operations while maintaining security and accuracy throughout the shift.

Competenze

• Availability to work 3rd shift.
• High school diploma or equivalent.
• Strong math and computer skills.
• Excellent communication and customer service skills.
• Proficiency in English (reading, writing, speaking).
• Ability to stand and move throughout the front office during the shift.
• Previous hotel or front desk experience is a plus, but not required.

Mansioni

• Greet and check guests in and out, ensuring room selection matches their needs.
• Post and balance revenue, payments, and credit card transactions for the day.
• Follow checklists to reset hotel systems for the following business day.
• Collaborate with accounting to ensure accuracy in reporting.
• Respond promptly and professionally to guest requests and issues, in person and by phone.
• Provide local information and assistance with hotel amenities.
• Maintain and balance a personal bank while handling cash, credit cards, and checks.
• Deliver items to guest rooms as needed.
• Perform additional duties or projects as assigned.

Conoscenze

Third shift availability

Math skills

Computer skills

Communication skills

Customer service skills

English proficiency

Observational skills

Front desk experience (plus)

Formazione

High school diploma or equivalent

Descrizione del lavoro

Hilton Madison Monona Terrace in Madison, WI is seeking a Night Auditor to oversee overnight front desk operations and ensure daily financials are accurately posted and balanced. This full-time, overnight position requires attention to detail and a strong guest-service focus.

You will greet guests, handle check-ins/outs, balance revenue, work with the accounting team, and support hotel operations while maintaining security and accuracy throughout the shift.