Night Auditor: 24/7 Guest Experience & Finance Pro

Vision Hospitality Group, Inc.

Louisville (KY)

Sur place

USD 32 000 - 42 000

Plein temps

Il y a 4 jours
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Avantages offerts par ce poste

Paid Time Off
Health & wellness benefits
401(k) and matching
Stay discounts
Life Insurance
Flexible Spending Account
Employee Assistance Program
Holiday and personal floating holiday

Résumé du poste

Vision Hospitality Group is seeking a Night Auditor to oversee nightly auditing, posting, and balancing of daily financial transactions. The role supports our ONE TEAM, ONE VISION culture and requires a proactive, self-motivated individual who can assist hotel teams as needed.

You will focus on internal growth programs, maintain brand standards, and ensure accurate balances while providing personalized, friendly service to guests and associates around the clock.

Qualifications

  • Maintain confidentiality of business functions and guest information.
  • Ensure safety and security of guests, employees, and hotel assets.
  • Know fire alarm systems and evacuation procedures.
  • Report for scheduled shifts and work a flexible schedule.
  • Communicate effectively in writing, verbally, and in person.
  • Able to work a 24/7 schedule including nights, weekends, and holidays.
  • Be organized, honest, and collaborative.
  • Maintain a clean, professional work area and appearance.
  • Interact with diverse cultures and backgrounds with integrity.
  • Provide courteous guest service and balance daily transactions.

Responsabilités

  • Oversee auditing, posting and balancing of daily financial transactions.
  • Support overnight front desk operations and guest check-ins/outs.
  • Adhere to standard operating procedures and brand standards.
  • Complete all required training and assist other team members as needed.
  • Sell and upsell rooms to walk-in guests and reservations.
  • Balance the day’s business in a neat, orderly, timely fashion.
  • Learn and operate hotel systems including PBX and PMS.

Connaissances

Confidentiality
Safety & security
Fire alarm knowledge
Shift availability
Written and verbal communication
Flexible schedule
Teamwork
Diversity awareness
Integrity
Guest service

Outils

PMS reservation systems

Description du poste

Vision Hospitality Group is seeking a Night Auditor to oversee nightly auditing, posting, and balancing of daily financial transactions. The role supports our ONE TEAM, ONE VISION culture and requires a proactive, self-motivated individual who can assist hotel teams as needed.

You will focus on internal growth programs, maintain brand standards, and ensure accurate balances while providing personalized, friendly service to guests and associates around the clock.

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