Night Auditor

Embassy Suites - Brunswick; Virginia (MN); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

401K

Vision

Dental

Medical

Employer Paid Life Insurance

Room Discounts

PTO

Holidays

Flexible Scheduling

Referral Bonus Opportunities

Job summary

Embassy Suites - Brunswick is seeking a Night Auditor to join our team. You will balance and reconcile hotel accounts, process guest bills, and provide exceptional service during the night shift.

Responsibilities include front desk tasks, nightly reports, safety monitoring, coordinating with housekeeping, and assisting guests with requests while maintaining accuracy and efficiency. Applicants should have a high school diploma and previous hotel front desk experience; strong math and computer

Qualifications

• High school diploma or equivalent; hospitality training preferred.
• Past experience at a hotel front desk or night audit strongly preferred.
• Strong mathematical and analytical skills for balancing accounts.

Responsibilities

• Perform all front desk functions during the night shift, including checking in and out guests, answering phone calls, and responding to guest inquiries.
• Balance and reconcile hotel accounts, including cash, credit card, and direct bill accounts.
• Prepare and distribute daily occupancy, revenue, and audit reports.
• Complete guest billing tasks: posting charges, collecting payments, ensuring accuracy of bills.
• Ensure safety and security by monitoring access and responding to emergencies.
• Provide exceptional customer service and resolve guest issues at night.
• Coordinate with housekeeping and maintenance to meet guest needs during the night shift.
• Assist with other duties as assigned by GM or AGM.

Skills

Analytical skills

Mathematical skills

Communication skills

Customer service

Teamwork

Education

High school diploma or equivalent

Hospitality training or some college

Tools

Microsoft Office

Hotel management software

Job description

Embassy Suites is currently seeking a Night Auditor to join our growing team!

The Night Auditor is responsible for ensuring the accurate and efficient completion of all night audit procedures, including balancing and reconciling hotel accounts, preparing guest bills, and providing exceptional customer service to our guests.

Compensation & Benefits:

• 401K
• Vision
• Dental
• Medical
• Employer Paid Life Insurance
• Room Discounts
• PTO
• Holidays
• Flexible Scheduling
• Referral Bonus Opportunities

Responsibilities:

• Perform all front desk functions during the night shift, including checking in and out guests, answering phone calls, and responding to guest inquiries and requests
• Balance and reconcile all hotel accounts, including cash, credit card, and direct bill accounts, ensuring accuracy and completeness
• Prepare and distribute daily reports, including occupancy, revenue, and audit reports
• Complete all tasks related to guest billing, including posting charges, collecting payments, and ensuring the accuracy of guest bills
• Ensure the safety and security of the hotel and its guests by monitoring and controlling access to the building and responding to any emergencies that may arise
• Provide exceptional customer service to all guests, resolving any issues or concerns that may arise during the night shift
• Coordinate with the housekeeping and maintenance departments to ensure all guest requests and needs are met during the night shift
• Assist with any other duties as assigned by the General Manager or Assistant General Manager

Requirements:

• High school diploma or equivalent; some college education or hospitality training preferred
• Previous experience in a hotel front desk or night audit role is strongly preferred
• Excellent mathematical and analytical skills, with the ability to accurately reconcile accounts and handle cash transactions
• Strong attention to detail and organizational skills
• Excellent communication and customer service skills
• Ability to work independently and as a part of a team
• Must be able to work flexible night shifts, including weekends and holidays
• Basic computer skills, including proficiency in Microsoft Office and hotel management software
• Must be able to lift up to 25 lbs and stand or walk for extended periods

EEOC Statement:

Vesta Hospitality provides equal employment opportunities to all individuals based on job-related qualifications and ability without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status or characteristic protected by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.