Night Auditor

Home 2 Suites Oxford; Oxford (MS); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Dental insurance

Employee discount

Health insurance

Paid time off

Vision insurance

Job summary

Home 2 Suites Oxford is looking for a Night Auditor to support overnight guest requests and manage financial accounts. Responsibilities include checking in guests, processing invoices, and ensuring daily all accounts are balanced. Applicants must be able to work the Night Audit shift from 11:00 PM to 7:00 AM.

The ideal candidate should possess strong customer service skills and attention to detail, as well as previous experience in hotel operations.

Benefits include health, vision, and dental insurance, as well as paid time off.

Qualifications

• Must be able to work the Night Audit shift from 11:00 PM to 7:00 AM.
• Previous experience in hotel or night audit preferred.
• Demonstrated commitment to high customer service standards.

Responsibilities

• Assist guests with their overnight requests and balance accounts.
• Check in guests and handle their requests.
• Audit, post, and balance daily financial transactions.
• Reconcile credit card systems to daily transaction lists.
• Ensure efficient reception experience for guests.

Skills

Previous hotel/night audit experience

Positive attitude and good communication skills

Commitment to delivering a high level of customer service

Excellent grooming standards

Calm, efficient, and organized

Ability to multi-task

Professional manner with emphasis on hospitality

Ability to work on your own and as part of a team

Job description

Night Auditor

Location

We’re looking for a Night Auditor to assist guests with their overnight requests and balance accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. The Night Auditor also reconciles all accounts, processes invoices and prepares paychecks. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.

MUST be able to work the Night Audit shift, which is from 11:00 PM to 7:00 AM.

Benefits

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance
• Compensation:

Responsibilities

As a Night Auditor, you would be responsible for overseeing the auditing, posting and balancing of daily financial transactions and to support the hotel's continuing effort to deliver outstanding guest service and financial profitability.

• Audit, post and balance daily cashier's work for outlets
• Ensure credit card system reconciles to daily transaction lists
• Ensure an efficient reception experience for guests, including check in/out
• Demonstrate a high level of customer service at all times
• Attend appropriate training courses, when required
• Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
• Follow company brand standards
• Assist with overall cleanliness of hotel public spaces
• The focus will always be to work on behalf of our Guests and fellow Team Members.

Skills

• Previous hotel/night audit experience preferred
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Excellent grooming standards
• Calm, efficient, and organized with great attention to detail
• Ability to multi-task while maintaining a positive attitude when working with a Guest
• Professional manner with an emphasis on hospitality and guest service
• Ability to work on your own and as part of a team

LRC2 Management is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.