Night Auditor

Embassy Suites - Brunswick; Brunswick (GA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401K

Vision

Dental

Medical

Employer Paid Life Insurance

Room Discounts

PTO

Holidays

Flexible Scheduling

Referral Bonus Opportunities

Job summary

Embassy Suites - Brunswick is seeking a Night Auditor to ensure accurate night audit procedures, balance and reconcile hotel accounts, and prepare guest bills while delivering exceptional guest service. The role requires strong math, attention to detail, and flexibility for night shifts.

You will perform front desk tasks, coordinate with housekeeping, and generate daily reports. A hospitality background and customer service excellence are highly valued.

Qualifications

• High school diploma or equivalent; hospitality training preferred
• Previous experience in a hotel front desk or night audit strongly preferred
• Excellent mathematical and analytical skills to reconcile accounts
• Strong attention to detail and organizational skills
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Flexible night shifts, including weekends and holidays
• Proficient in Microsoft Office and hotel management software

Responsibilities

• Perform front desk functions during night shift including check-in/out and guest inquiries
• Balance and reconcile hotel accounts including cash and credit card
• Prepare and distribute daily occupancy, revenue, and audit reports
• Post charges, collect payments, and ensure guest bill accuracy
• Ensure safety and security by monitoring access and responding to emergencies
• Provide exceptional customer service and resolve guest issues
• Coordinate with housekeeping and maintenance to meet guest needs
• Assist with other duties as assigned by management

Skills

Attention to detail

Organizational skills

Customer service

Communication skills

Teamwork

Mathematical skills

Analytical skills

Independent work

Education

High school diploma

Some college

Hospitality training

Tools

Microsoft Office

Hotel management software

Job description

Embassy Suites is currently seeking a Night Auditor to join our growing team!

The Night Auditor is responsible for ensuring the accurate and efficient completion of all night audit procedures, including balancing and reconciling hotel accounts, preparing guest bills, and providing exceptional customer service to our guests.

Compensation & Benefits:

• 401K
• Vision
• Dental
• Medical
• Employer Paid Life Insurance
• Room Discounts
• PTO
• Holidays
• Flexible Scheduling
• Referral Bonus Opportunities

Responsibilities:

• Perform all front desk functions during the night shift, including checking in and out guests, answering phone calls, and responding to guest inquiries and requests
• Balance and reconcile all hotel accounts, including cash, credit card, and direct bill accounts, ensuring accuracy and completeness
• Prepare and distribute daily reports, including occupancy, revenue, and audit reports
• Complete all tasks related to guest billing, including posting charges, collecting payments, and ensuring the accuracy of guest bills
• Ensure the safety and security of the hotel and its guests by monitoring and controlling access to the building and responding to any emergencies that may arise
• Provide exceptional customer service to all guests, resolving any issues or concerns that may arise during the night shift
• Coordinate with the housekeeping and maintenance departments to ensure all guest requests and needs are met during the night shift
• Assist with any other duties as assigned by the General Manager or Assistant General Manager

Requirements:

• High school diploma or equivalent; some college education or hospitality training preferred
• Previous experience in a hotel front desk or night audit role is strongly preferred
• Excellent mathematical and analytical skills, with the ability to accurately reconcile accounts and handle cash transactions
• Strong attention to detail and organizational skills
• Excellent communication and customer service skills
• Ability to work independently and as a part of a team
• Must be able to work flexible night shifts, including weekends and holidays
• Basic computer skills, including proficiency in Microsoft Office and hotel management software
• Must be able to lift up to 25 lbs and stand or walk for extended periods

EEOC Statement

Vesta Hospitality provides equal employment opportunities to all individuals based on job-related qualifications and ability without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status or characteristic protected by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.