Night Auditor

Sage Restaurant Group; Virginia (MN); On-site; USD 30,000 - 40,000; Full time

Job summary

Sage Hotel Management is looking for an experienced Night Auditor to join The Alexandrian Hotel in Virginia. This role involves auditing hotel transactions, ensuring accuracy, and maintaining excellent guest relations while carrying out various responsibilities in a busy environment. If you're detail-oriented and thrive in hospitality, this position is for you.

Qualifications

• High school diploma or equivalent required.
• Prior accounting experience preferred but not necessary.
• Excellent communication and customer service skills needed.

Responsibilities

• Audit, balance, and report on food and beverage transactions.
• Greet guests, complete check-in and check-out procedures.
• Maintain accurate cash handling and operate PBX equipment.

Skills

Guest relations

Communication skills

Attention to detail

Education

High school diploma or equivalent

Tools

Personal computers

Cash registers

Calculators

Job description

Sage Hotel Management is currently seeking an experienced Night Auditor at The Alexandrian Hotel, in Alexandria, VA.

At Sage Hotel Management, we strive to be the best and create excellence in everything we do. We are recognized among our staff, owners, guests, and communities as leaders who are authentic, humble, innovative, and flexible, driven to anticipate needs and exceed expectations.

Sage’s vision is to be recognized as the best in our business by ensuring a culture that "makes the ordinary extraordinary!" The ideal candidate should champion this culture at every touchpoint with our associates, guests, owners, and communities. Your service and courtesy will foster a healthy and productive culture of excellence. Join us today!

Job Overview

The Night Auditor will audit, balance, and report on various hotel areas (e.g., food and beverage outlets, rooms/front desk, gift shop) to ensure accurate, timely information, adherence to policies, and fraud prevention. The role involves responding professionally to guest inquiries and concerns both in person and via telephone, providing accurate information and services.

Responsibilities

• Audit, balance, and report on all food and beverage cash and credit operations, including checks, deposits, house charges, and promotional materials, ensuring accuracy and resetting registers as needed.
• Audit, balance, post, and report on front desk transactions such as room charges, phone calls, taxes, adjustments, and deposits, verifying proper cash handling.
• Audit, balance, and prepare reports on room information, providing performance insights to management, and inputting statistics for daily reports.
• Balance and close all bank ticket codes daily.
• Run the night audit final after ensuring all revenues are balanced.
• Greet guests and complete check-in procedures manually and via computer, ensuring guest satisfaction.
• Facilitate guest check-out, closing accounts, and preparing rooms for the next guest.
• Maintain good customer relations by staying informed about hotel functions and responding to guest inquiries promptly.
• Operate PBX equipment for incoming and outgoing calls, wake-up calls, and guest paging.
• Perform duties of a Front Desk Clerk, including express checkouts.

Qualifications

Education/Formal Training

High school diploma or equivalent.

Experience

Accounting background preferred but not required.

Knowledge/Skills

• Proficiency with personal computers, cash registers, and calculators.
• Ability to compile and analyze facts and figures.
• Excellent guest relations, telephone etiquette, and communication skills.
• Moderate hearing for guest communication.
• Good vision for CRT screen viewing.
• Strong literacy skills for reading reports and numbers.

Physical Demands

90% standing; frequent bending and kneeling; ability to reach all hotel areas; prolonged standing at a climate-controlled workstation; occasional lifting up to 25 lbs. Reasonable accommodations available for individuals with disabilities.