Hotel Front Desk Night Auditor

Hampton Inn and Suites — Tallahassee; Springfield (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player in the hospitality sector is seeking a dedicated part-time night auditor. This role is perfect for someone looking to start their career in hospitality, offering opportunities for growth based on your skills and passion for customer service. You'll be responsible for reconciling financial records, providing exceptional service to guests, and executing front desk duties. If you have a keen eye for detail and enjoy interacting with people, this is the ideal position for you. Join a dynamic team and make a positive impact on guests' experiences!

Qualifications

• High school diploma or equivalent required; some college preferred.
• Outstanding communication and customer service skills are essential.

Responsibilities

• Reconcile credit card transactions and prepare financial records.
• Provide exceptional service to hotel guests during their stay.
• Execute front desk duties including processing reservations and check-ins.

Skills

Customer Service

Attention to Detail

Communication Skills

Computer Proficiency

Education

High School Diploma

Some College

Tools

Accounting Software

Reservation Software

Job description

Our property is seeking a part-time, weekend, night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities: • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process • Provide exceptional service to all hotel guests during their stay • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed • Complete additional bookkeeping, administrative, and accounting procedures as requested • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management Qualifications: • High school diploma or equivalent required; some college preferred • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required • Must be computer proficient; experience with accounting or reservation software is a bonus • Flexible overnight hours are required • Outstanding communication skills and excellent customer service skills are required Compensation: $15 - $16 hourly

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