Night Auditor

Drury Hotels Company, LLC; Tampa (FL); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200

Hotel discounts

Free room nights

Paid time off

401(k) plan

Health benefits

Job summary

Drury Plaza Hotel in Tampa, FL is seeking a front desk associate to greet guests, process check-ins/outs, and balance daily receipts. You may assist with breakfast setup and light food service.

The role requires strong English communication, attentiveness to detail, and the ability to work independently during shifts. The hotel emphasizes flexible scheduling, guest satisfaction, and a supportive work environment with opportunities for growth and recognition.

Qualifications

• Front desk responsibilities including guest check-in/check-out and maintaining records.
• Able to balance receipts and run daily reports.
• Able to work independently for extended shifts where needed.

Responsibilities

• Check guests in and out and promote sales programs.
• Audit previous day’s receipts for balance and accuracy.
• Assist with breakfast setup and related food service activities.
• Maintain a clean and organized front desk area.
• Provide courteous, professional service to guests and handle inquiries and complaints promptly.

Skills

Customer service

Cash handling

English literacy

Guest relations

Tools

Office equipment

Job description

Property Location: Drury Plaza Hotel - 802 S Falkenburg Road , Tampa, Florida 33619

You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US

• Incentives - Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary)
• Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
• Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
• Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
• Retirement - Company-matched 401(k)
• Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025

BASIC FUNCTION & JOB DUTIES:

Performs all front desk related functions including but not limited to checking guests in/out, promoting sales related programs, maintaining guest records, cash handling, etc.

Responsible for auditing the previous day’s receipts to verify and balance entries, runs reports and verifies accuracy of information.

May also assist with set up of breakfast.

May include food preparation, set up, service and/or cleaning.

Only team member on property for the majority of the work shift and must be willing to and have the ability to work alone.

Responsible for guest safety and security during overnight hours.

Ensures an exceptional guest experience by providing courteous, efficient, friendly service to all guests and potential guests in a professional manner.

Responds promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude.

Contributes to maintaining a positive work environment at all times for our diverse team and guests.

GENERAL KNOWLEDGE, SKILL AND ABILITY:

Requires ability to take written and verbal direction and speak English clearly and read English.

Requires ability to relate to the public in a warm, friendly manner in providing a hospitable environment.

Requires ability to give attention to detail and to handle multiple tasks simultaneously and efficiently.

Requires thorough knowledge of Drury Hotels’ policies and procedures, for guest services.

Requires ability to handle money, make change and utilize office machines in the normal day-to-day activities.

Maintains the front desk lobby area in a clean and organized manner.

Complies with hotel’s safety and security rules and instructions in performing work efficiently while protecting self, team members, guests and the hotel.

Must be willing to and have the ability to work alone as scheduled.

At some locations, may be the only team member on property during work shift.

Rise.

Shine.

Work Happy.

At Drury Hotels, we prioritize our team's personal growth and career development.

As part of our team, you will be empowered to grow and encouraged to shine.

At Drury Hotels, we offer our guests more than a place to sleep.

We provide a place to feel welcome.

Happy. At home.

As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence.

That’s the Drury Way.

Our 6,100+ team members work together—across 150 hotels in 30 states—to make sure every guest receives the very best service and value.

Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide.

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