Night Auditor

Drury Hotels Company, LLC; Charleston (SC); Presencial; USD 32.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Quarterly bonus up to $3,200

Flexible scheduling

Paid time off

Hotel discounts

Free room nights

Medical, dental, vision

Life & disability insurance

401(k) with company match

Career growth opportunities

Award-winning employer

Descripción de la vacante

Drury Plaza Hotel North Charleston is seeking a friendly Front Desk Associate to welcome guests, check them in and out, balance receipts, and promote hotel programs.

Responsibilities include assisting with breakfast setup, handling cash, and maintaining guest records. You may work as the sole team member on property during shifts and ensure a safe, welcoming environment for all guests.

Formación

• Ability to take written and verbal directions and speak English clearly
• Relate to the public in a warm, friendly manner in providing a hospitable environment
• Attention to detail and ability to handle multiple tasks simultaneously
• Ability to handle money, make change and utilize front desk office machines

Responsabilidades

• Performs front desk functions including checking guests in/out, promoting sales related programs, maintaining guest records, cash handling
• Audits previous day’s receipts to verify and balance entries; runs reports
• May assist with breakfast setup and food service as needed
• Work alone for majority of shift when required; ensure guest safety and security during overnight hours
• Provide courteous, efficient, friendly service to all guests and respond quickly to inquiries and requests

Conocimientos

Customer service

Cash handling

Attention to detail

Multitasking

English language

Herramientas

POS system

Descripción del empleo

Property Location: Drury Plaza Hotel - 2934 West Montague Ave , North Charleston, South Carolina 29418

You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

• Incentives - Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary)
• Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
• Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
• Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
• Retirement - Company-matched 401(k)
• Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025

BASIC FUNCTION & JOB DUTIES

• Performs all front desk related functions including but not limited to checking guests in/out, promoting sales related programs, maintaining guest records, cash handling, etc.
• Responsible for auditing the previous day’s receipts to verify and balance entries, runs reports and verifies accuracy of information.
• May also assist with set up of breakfast.
• May include food preparation, set up, service and/or cleaning.
• Only team member on property for the majority of the work shift and must be willing to and have the ability to work alone.
• Responsible for guest safety and security during overnight hours.
• Ensures an exceptional guest experience by providing courteous, efficient, friendly service to all guests and potential guests in a professional manner.
• Responds promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude.
• Contributes to maintaining a positive work environment at all times for our diverse team and guests.

GENERAL KNOWLEDGE, SKILL AND ABILITY

• Requires ability to take written and verbal direction and speak English clearly and read English.
• Requires ability to relate to the public in a warm, friendly manner in providing a hospitable environment.
• Requires ability to give attention to detail and to handle multiple tasks simultaneously and efficiently.
• Requires thorough knowledge of Drury Hotels’ policies and procedures, for guest services.
• Requires ability to handle money, make change and utilize office machines in the normal day-to-day activities.
• Maintains the front desk lobby area in a clean and organized manner.
• Complies with hotel’s safety and security rules and instructions in performing work efficiently while protecting self, team members, guests and the hotel.
• Must be willing to and have the ability to work alone as scheduled.
• At some locations, may be the only team member on property during work shift.

Rise. Shine. Work Happy. Hiring Immediately!

At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine. At Drury Hotels, we provide our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That’s the Drury Way. Our 6,100+ team members work together—across 150 hotels in 30 states—to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide.

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