Night Auditor

Drury Hotels Company, LLC; Creve Coeur (MO); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Quarterly bonus

Flexible scheduling

Hotel discounts

Free room nights

Mentorship and development plans

Company-matched 401(k)

Job summary

Drury Hotels, a leading hotel chain, seeks a Front Desk Associate at our Creve Coeur property. You will welcome guests, process check-ins/outs, and promote available programs while maintaining accurate records and handling cash with precision.

The role emphasizes guest satisfaction, teamwork, and the ability to work evenings or overnight shifts as needed. Training and growth opportunities are highlighted within our hospitality-focused culture.

Qualifications

• Front desk and guest services experience preferred.
• Ability to handle money and balance cash receipts.
• Excellent verbal and written English communication.

Responsibilities

• Check guests in and out and promote sales programs.
• Audit daily receipts and balance entries; run reports.
• Assist with breakfast setup and related duties as needed.
• Maintain a clean, organized front desk and lobby area.
• Respond to guest inquiries and resolve issues with courtesy.

Skills

Front desk operations

Customer service

Cash handling

English proficiency

Tools

POS systems

Office software

Job description

Property Location: 11980 Olive Blvd. - Creve Coeur, Missouri 63141 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US

So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

• Incentives - Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary).
• Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights.
• Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year.
• Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program.
• Retirement - Company-matched 401(k).
• Award-winning - Ranked among Newsweek’s America’s Greatest Workplaces 2025.

BASIC FUNCTION & JOB DUTIES:

• Performs all front desk related functions including but not limited to checking guests in/out, promoting sales related programs, maintaining guest records, cash handling, etc.
• Responsible for auditing the previous day’s receipts to verify and balance entries, runs reports and verifies accuracy of information.
• May also assist with set up of breakfast.
• May include food preparation, set up, service and/or cleaning.
• Only team member on property for the majority of the work shift and must be willing to and have the ability to work alone.
• Responsible for guest safety and security during overnight hours.
• Ensures an exceptional guest experience by providing courteous, efficient, friendly service to all guests and potential guests in a professional manner.
• Responds promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude.
• Contributes to maintaining a positive work environment at all times for our diverse team and guests.

GENERAL KNOWLEDGE, SKILL AND ABILITY:

• Requires ability to take written and verbal direction and speak English clearly and read English.
• Requires ability to relate to the public in a warm, friendly manner in providing a hospitable environment.
• Requires ability to give attention to detail and to handle multiple tasks simultaneously and efficiently.
• Requires thorough knowledge of Drury Hotels’ policies and procedures, for guest services.
• Requires ability to handle money, make change and utilize office machines in the normal day-to-day activities.
• Maintains the front desk lobby area in a clean and organized manner.
• Complies with hotel’s safety and security rules and instructions in performing work efficiently while protecting self, team members, guests and the hotel.
• Must be willing to and have the ability to work alone as scheduled.
• At some locations, may be the only team member on property during work shift.

Rise. Shine. Work Happy. Hiring Immediately! At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine. At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That’s the Drury Way. Our 6,100+ team members work together—across 150 hotels in 30 states—to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide.

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