Night Auditor

Hilto; Shreveport (LA); On-site; USD 38,000 - 46,000; Full time

Job summary

Hilto in Shreveport, LA, is seeking a Night Auditor to perform end-of-day financial tasks, assist guests during overnight hours, and safeguard hotel operations. This role blends front desk duties with basic accounting to ensure a smooth daily transition.

The Night Auditor position reports to the Guest Services Manager and requires strong attention to detail, excellent communication, and the ability to work overnight shifts, weekends, and holidays in a busy hotel environment near the convention

Qualifications

• High school diploma or equivalent required.
• Front desk or accounting experience preferred.
• Experience with PMS systems preferred.
• Detail-oriented with strong communication.

Responsibilities

• Greet, register, and assist guests; process check-ins/check-outs.
• Answer phone calls, respond to guest requests, and resolve issues promptly.
• Balance and reconcile daily financial transactions.
• Run and review daily reports (room charges, revenue summaries).
• Audit and verify front desk postings and transactions.
• Process cash, credit card, and direct-bill transactions accurately.
• Log reservations, cancellations, and no-shows.
• Follow safety and emergency protocols.
• Work overnight shifts, weekends, and holidays.

Skills

Customer service

Attention to detail

Communication skills

Problem-solving

Multitasking

Education

High school diploma or equivalent

Tools

PMS (Property Management System)

Computers

Job description

JOB DESCRIPTION

313 rooms | 1,900 sq. ft. meeting/event space Amenities: rooftop pool with panoramic views, whirlpool, 24-hour fitness center, three on-site restaurants, airport shuttle. Conveniently located next to the Shreveport Convention Center, just two blocks from the Red River and a mile from the Louisiana Boardwalk. With nearby offices, including Capital One, Shaw Industries, and Chesapeake Energy, this property offers an ideal environment for hospitality professionals focused on business and event-driven operations.

The Night Auditor is responsible for performing end-of-day financial tasks, providing guest services during overnight hours, and ensuring the safety and security of the hotel. This role combines front desk operations with basic accounting duties to deliver a smooth transition between business days.

Job Title: Night Auditor
Department: Front Office
Supervision Exercised: None
Supervision Received: Guest Services Manager

Minimum Requirements

• Education High school diploma or equivalent required
• Experience Previous hotel front desk or accounting experience preferred.
• Experience with PMS systems preferred.
• Skills and Knowledge Strong attention to detail and accuracy.
• Excellent customer service and communication skills.
• Strong problem-solving and critical-thinking abilities
• Proficiency with computers and hotel property management systems (PMS).
• Ability to prioritize and multitask.

Job Duties and Responsibilities

• Greet, register, and assist guests; process check-ins/check-outs.
• Answer phone calls, respond to guest requests, and resolve issues promptly.
• Balance and reconcile daily financial transactions.
• Run and review daily reports (e.g., room charges, revenue summaries).
• Audit and verify front desk postings and transactions.
• Process cash, credit card, and direct-bill transactions accurately.
• Ensure all reservations, cancellations, and no-shows are properly logged.
• Follow company policies and procedures, including safety and emergency protocols.
• Ability to work overnight shifts, weekends, and holidays.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.