Night Auditor

Snow King; Scottsdale (AZ); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a Night Auditor to join its team at a stylish hotel in Scottsdale. This role is pivotal in ensuring smooth operations during the night shift, managing guest interactions, and performing essential audits and reports. The ideal candidate will thrive in a dynamic environment, demonstrating exceptional customer service and strong organizational skills. With a commitment to employee development and a supportive work culture, this opportunity promises a rewarding career path in a vibrant setting. If you are passionate about hospitality and eager to contribute to memorable guest experiences, this position is perfect for you.

Benefits

Comprehensive Health Insurance

Retirement Plans

Paid Time Off

On-site Wellness Programs

Local Discounts

Employee Rates on Hotel Stays

Qualifications

• 1+ years of guest experience, preferably in hospitality.
• Strong organizational and analytical skills required.

Responsibilities

• Perform end-of-day audits and prepare daily reports.
• Greet guests and manage check-in/check-out processes.

Skills

Customer Service

Organizational Skills

Analytical Skills

Multi-tasking

Interpersonal Skills

Education

High School Diploma

Hospitality Experience

Tools

LightSpeed

MARSHA

Micros

Microsoft Office Suite

Job description

Property


About Us

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

Location Description

Welcome to Hotel Adeline, a distinctive property in the Pyramid Global Hospitality portfolio. Located in the heart of Scottsdale, Arizona, our hotel features 213 stylish guest rooms and 8,000 sq ft of versatile meeting space, offering a perfect blend of modern sophistication and comfort.

At Hotel Adeline, we pride ourselves on delivering exceptional service and creating memorable experiences for our guests. As a member of our team, you'll work in a dynamic and supportive environment surrounded by the vibrant energy of Scottsdale. We offer diverse positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more.

Joining our team means becoming part of a close-knit community that values teamwork, professionalism, and a passion for excellence. We provide comprehensive training programs to ensure our employees have the skills and knowledge needed to excel in their roles. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities available at Hotel Adeline. Take the first step towards a rewarding career by applying today.

Overview

JOB SUMMARY

The Night Auditor is responsible for performing close of day reports, and audits for the hotel Front Office. This position will account for daily activity by organizing and verifying information; identifying and correcting discrepancies; posting accounts and running and distributing daily reports. The Night Auditor will also function as the primary contact for guests upon arrival and departure between the hours of 11 PM and 7 AM, by greeting guests at the Front Desk and processing check-in and check-out transactions.

Experience:

Must have at least one (1) or more years of related guest experience, with experience in Hospitality preferred. Previous experience in Night Audit is preferred.

KEY RESPONSIBILITIES

The primary responsibilities for the Night Auditor include, but are not limited to:

• Greet guests immediately with a friendly and sincere welcome.
• Complete the registration process by inputting and retrieving information with routine efficiency from the computer system, confirming pertinent information, including number of guest rooms and room rate.
• Follow all specified procedures to audit the shift closing of all Front Office staff.
• Produce accurate and timely reports, and correctly handle all cash transactions.
• Maintain and post a daily balance of all house accounts, including running preliminary reconciliations, detail transactions and final reports walked to Accounting.
• Reconcile cashier’s reports with the restaurant system each night, researching and posting any unresolved tickets from the day shift.
• Balance and audit for accuracy, including; room revenue, food and beverage revenue, cashier’s reports, and guest and house accounts and telephone revenue; assisting the preparation of all reports.
• Complete and transmit daily Management and Accounting reports, and supporting documents.
• Perform all other Front Desk duties, which may include, assisting in booking room reservations, answering hotel phone calls, wake up calls, and providing guest’s messages.
• Assist the Front Office Manager with any other special projects as assigned.

Qualifications

JOB QUALIFICATIONS

• In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experiences:
• Experience in property management software, such as LightSpeed, MARSHA and Micros, is preferred.
• Strong organizational and analytical skills, along with demonstrated ability to multi-task and prioritize in a fast-paced work environment.
• Demonstrated ability to work cohesively with a team, as well as independently.
• Ability to exercise sound logic and judgment in evaluating situations and utilizing appropriate resources.
• Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills.
• Must have experience in all Microsoft Office suite products.
• Must be able to work nights, weekends & holidays.

Hotel Adeline is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.