Night Auditor

Peachtree Group Hospitality Management; Portland (OR); On-site; USD 32,000 - 48,000; Full time

Job summary

An established industry player is seeking a Night Auditor to manage nightly audit duties and provide exceptional guest services. This role involves balancing cash, managing paperwork, and ensuring guest satisfaction through efficient check-ins and addressing inquiries. The ideal candidate will thrive in a dynamic environment, ensuring a safe and welcoming atmosphere for guests. With a comprehensive benefits package and a commitment to work-life balance, this opportunity is perfect for those looking to grow in the hospitality sector.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401(k) Retirement Match

Paid Holidays

Paid Time Off

Employee Assistance Program

Qualifications

• Experience in customer service and front desk operations.
• Ability to handle cash and maintain accuracy.

Responsibilities

• Conduct nightly audits and provide guest services at the front desk.
• Balance cash drawers and manage daily paperwork.

Skills

Customer Service

Cash Handling

Proactive Thinking

Education

High School Diploma

Job description

The Night Auditor is responsible for conducting all nightly audit-related duties and providing guest services at the hotel's front desk. Responsibilities include balancing duties, managing daily paperwork, and preparing shift reports. In addition to these tasks, the Night Auditor will cater to guest needs, including check-ins/check-outs, reservations, and addressing any guest inquiries.

• Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment.
• Responsible for counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.
• Check the front desk log for problems, special requests, etc.
• Greet, register, and assign rooms to guests.
• Process guest registrations, including collecting payment.
• Prepare express checkout folios.
• Maintain room status inventory.
• Communicate all pertinent shift information to the Front Office Manager, General Manager, and other desk staff.
• Maintain and clean the lobby and bathroom as needed.
• Communicate all shift information to the following shift to ensure a smooth transition.
• Work closely with all hotel departments to ensure the highest quality of customer service.
• Answer inquiries about hotel services, guest registration, shopping, dining, entertainment, and travel directions. Explain in-room and hotel features.
• Complete all required shift paperwork and night audit reports daily.
• Perform other duties as assigned by management.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Qualifications

Skills

Behaviors

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Motivations

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.