Hotel Night Auditor

Canopy by Hilton Portland Pearl District; Portland (OR); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a night auditor to enhance guest experiences and manage financial records. This role offers a unique opportunity to work in a dynamic environment, where your communication skills and attention to detail will shine. You will be responsible for reconciling transactions, preparing reports, and ensuring guests have exceptional experiences. Join a supportive team that values your growth and provides the tools necessary for success. If you are passionate about customer service and have a knack for numbers, this position is perfect for you.

Qualifications

• Great communication and customer service skills are essential.
• Proficiency with computers and experience with software is desired.

Responsibilities

• Reconcile credit card transactions and financial records after audits.
• Produce daily, weekly, and monthly reports for management.

Skills

Customer Service

Communication Skills

Computer Proficiency

Education

High School Diploma

Some College

Tools

Reservation Software

Accounting Software

Job description

Job Description

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today!

Responsibilities

1. Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process.
2. Produce and distribute daily, weekly, and monthly reports to hotel management, department heads, and the general manager.
3. Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed.
4. Complete additional bookkeeping, administrative, and accounting procedures as requested.
5. Ensure all guests feel they are having an exceptional experience at the property.

Qualifications

• Great communication and excellent customer service skills are required.
• Proficiency with computers is required; experience with reservation and accounting software is desired.
• High school diploma or equivalent required; some college preferred.
• Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required.
• Flexible overnight hours are required.

Additional Information

• Industry: Hotel & Hospitality
• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Hospitality