Night Auditor

Hawkeye Hotels; Pittsburgh (Allegheny County); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking hospitality company as a Night Auditor, where your attention to detail and guest relations skills will shine. This role involves auditing revenue transactions, ensuring accurate reporting, and acting as the Manager on Duty in emergencies. Your ability to communicate effectively and resolve guest situations will help exceed expectations. Be part of a family-owned business that values exceptional guest experiences and offers a supportive team environment. If you're passionate about hospitality and ready to make a difference, this opportunity is for you!

Qualifications

• Previous guest relations training is essential for this role.
• An accounting background is preferred for auditing tasks.

Responsibilities

• Audit all revenue transactions and ensure accuracy in reports.
• Act as Manager on Duty during incidents or emergencies.

Skills

Guest Relations

Communication Skills

Problem Solving

Education

High School Diploma

Accounting Background

Job description

Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team!

The Night Auditor works as a Guest Service Representative and member of the Front Desk Team specifically responsible for auditing all revenue transactions, ensuring reports are accurate, credit card batches are transmitted correctly and cash is secured. Serves as acting Manager on Duty in the case of an incident or emergency. Conducts property inspections to ensure safety protocols are in effect. Exercises good judgment and is able to effectively resolve guest situations. Exceeds guests’ expectations while assisting in all Front Desk related functions to include the check-in/out process, reservations, and all other guest inquiries.

QUALIFICATIONS:

• Previous guest relations training.
• Accounting background preferred.
• Ability to communicate effectively with the public and other Team Members.

Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, sexual orientation, gender identity, disability or protected veteran status.