Night Auditor

Plazahotelelpaso; Bethlehem (Northampton County); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Night Auditor to manage nightly accounting and guest service tasks. This role involves balancing revenue, conducting audits, and ensuring guest satisfaction. The ideal candidate will have a background in accounting and strong computer skills, particularly in Excel. Join a team that values excellence and service, where your contributions will enhance the guest experience. If you thrive in a dynamic environment and are committed to delivering outstanding service, this opportunity is perfect for you.

Qualifications

• Previous night audit/accounting experience preferred.
• Computer knowledge and arithmetic skills required.

Responsibilities

• Perform nightly audits and balance accounts.
• Respond to guest inquiries and ensure satisfaction.
• Prepare and distribute daily reports.

Skills

Bookkeeping

Guest Service

Accounting

Problem-solving

Customer Service

Education

High School diploma or equivalent

Tools

BRAINS network

Microsoft Excel

Job description

Opportunity: Night Auditor

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.

Your Growth Path

Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager

Your Focus

• Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
• Keep records of room availability and guests' accounts, manually or using computers.
• Prepare and distribute daily reports.
• Audit and reconcile cashiers.
• Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
• Input and update financial information into the BRAINS network.
• Check guests in/out and perform Guest Service Agents tasks.
• Respond to guest inquiries and resolve complaints.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits and wear protective safety equipment.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skills

• High School diploma or equivalent preferred.
• Previous night audit/accounting experience or equivalent training required.
• Computer knowledge/Excel and arithmetic skills required.
• FSD is a plus, required within 90 days of employment.

Work Environment and Context

• Work schedule varies and may include working on holidays, and weekends.
• Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Source: HHM Hotels