Night Auditor

Main Street Hospitality Group; Adams (MA); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading hospitality group is seeking a Night Auditor to oversee night operations and ensure compliance with financial controls. This role requires excellent math and problem-solving skills, along with strong customer service abilities. The ideal candidate will have experience in the hospitality industry and be able to work overnight shifts. Benefits include a 401K program, paid time off, and hotel discounts.

Benefits

401K retirement program with employer match

Paid time off

Hotel discounts

Career development

Qualifications

• Proven experience as a Night Auditor or in a similar role.
• Experience with accounting and facilities management software.
• Availability to work overnight.

Responsibilities

• Check in guests, answer phones and take reservations.
• Reconcile accounts for all departments, including Rooms and Food & Beverage.
• Investigate and resolve out-of-balance accounts.

Skills

Problem Solving

Customer Service

Communication

Math

Multitasking

Education

BSc in Accounting

BSc in Finance

Tools

Accounting Software

Job description

The Night Auditor will be responsible for supervising night accounting and general hotel operations to ensure the maintenance of financial controls, compliance with standards and regulations, customer satisfaction, and protection of the guests, staff, and assets. Accurately balance all hotel income for a 24-hour operating period.

Benefits

• 401K retirement program with employer match
• You work hard and deserve time to unwind and relax. That’s why we offer paid time off
• Hotel discounts throughout Main Street Hospitality’s hotel portfolio
• Career development, child reimbursement and more!

Responsibilities

• Check in guests, answer phones and take reservations
• Respond to guest complaints, requests and emergencies
• Communicating effectively with other personnel and departments to ensure that guests' needs are met.
• Walkthrough of all Public Spaces and Corridors to ensure they are in neat and guest-ready condition
• Process Daily Cover Reports and keeping up to date with upcoming guests, events, and notable items. ie. weather forecast, holidays, specials.
• Process invoices, post checks to vendors and distribute employee checks
• Reconcile accounts for all departments, including Rooms, Food & Beverage, and Events.
• Balance the cash drawer and log receipts
• Investigate and resolve out-of-balance accounts
• Keep accurate financial records and ledgers
• Help prepare for forecasts and audits
• Any other duties assigned

Qualifications

• Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry
• Experience with accounting and facilities management software
• Must have the ability to follow direction and a willingness to learn
• Excellent math skills
• Must meet standards of cleanliness, employee satisfaction, productivity, safety and guest comfort as well as satisfaction standards as established by the Company
• Good problem-solving skills
• Strong customer service skills
• The ability to multitask
• Strong written and verbal communication skills
• Availability to work overnight
• BSc in accounting, finance or relevant field
• Warm and engaging personality with good communication and interpersonal skills, especially verbal, with management, co-workers, guests, and other parties
• Very self-confident and mature; able to manage systems, employees, and demanding guests
• Extremely self-sufficient with good analytical, administrative, and problem-solving skills
• Good discretion and independent judgment in evaluating data and determining courses of action
• Ability to interpret, and implement management policies or operating practices
• Good self-discipline with an ability to complete tasks independently
• Ability to manage multiple tasks, issues, co-workers, and guests in stressful situations and take responsibility in a professional manner

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law