Night Audit

Hotel 1620; North Plymouth (MA); On-site; USD 42,000 - 52,000; Full time

Job summary

Hotel 1620 is seeking a detail-oriented night auditor to support overnight hotel operations, balancing front desk service, accounting tasks, and reporting to ensure a smooth guest experience.

You will welcome guests, complete end-of-day closing, verify folios and charges, process check-ins/outs, monitor security, and maintain a clean front desk. Ideal candidates have hospitality experience, strong data accuracy, and calm professionalism during night shifts.

Qualifications

• Previous experience in hospitality, guest services, front desk operations, or accounting support is preferred.
• Strong attention to detail and the ability to work accurately with financial and operational data.
• Excellent communication and customer service skills.
• Ability to work independently, stay organized, and manage priorities during overnight shifts.
• Comfort with computer systems, property management software, and basic reporting tools.
• Professional demeanor, sound judgment, and a commitment to guest satisfaction.

Responsibilities

• Welcome and assist guests during overnight hours, responding to questions, requests, and concerns in a courteous and professional manner.
• Complete end-of-day closing procedures, including balancing transactions, reconciling accounts, and preparing daily reports.
• Verify guest folios, room charges, payments, and adjustments for accuracy.
• Process check-ins and check-outs as needed, ensuring a smooth and efficient guest experience.
• Monitor property activity and communicate important information to day-shift leadership and other departments.
• Handle incoming calls, messages, and reservations according to company procedures.
• Support safety, security, and emergency protocols during overnight hours.
• Maintain a clean, organized, and professional front desk and lobby area.

Skills

Attention to detail

Guest services

Front desk operations

Accounting support

Communication skills

Overnight shift

Tools

Property Management Software

Reporting Tools

Job description

We are seeking a detail-oriented and dependable professional to support overnight hotel operations and help ensure a smooth guest experience during late-night and early-morning hours. In this role, you will balance front desk service, accounting tasks, and reporting responsibilities while maintaining a welcoming and professional presence for guests and team members.

What You’ll Do

• Welcome and assist guests during overnight hours, responding to questions, requests, and concerns in a courteous and professional manner.
• Complete end-of-day closing procedures, including balancing transactions, reconciling accounts, and preparing daily reports.
• Verify guest folios, room charges, payments, and adjustments for accuracy.
• Process check-ins and check-outs as needed, ensuring a smooth and efficient guest experience.
• Monitor property activity and communicate important information to day-shift leadership and other departments.
• Handle incoming calls, messages, and reservations according to company procedures.
• Support safety, security, and emergency protocols during overnight hours.
• Maintain a clean, organized, and professional front desk and lobby area.

What We’re Looking For

• Previous experience in hospitality, guest services, front desk operations, or accounting support is preferred.
• Strong attention to detail and the ability to work accurately with financial and operational data.
• Excellent communication and customer service skills.
• Ability to work independently, stay organized, and manage priorities during overnight shifts.
• Comfort with computer systems, property management software, and basic reporting tools.
• Professional demeanor, sound judgment, and a commitment to guest satisfaction.

What Success Looks Like

• Accurate completion of nightly audit and reporting processes.
• Prompt, courteous support for guests throughout the overnight shift.
• Reliable communication with management and team members.
• Consistent adherence to company policies, procedures, and standards.

Why Join Us

• Be part of a team that values professionalism, service, and accountability.
• Contribute to a positive guest experience in a role that is essential to daily hotel operations.
• Work in an environment where your attention to detail and reliability make a meaningful impact.

We are committed to creating an inclusive workplace where all qualified individuals are encouraged to apply.