Night Auditor

Concord Hospitality Enterprises; Maryland; On-site; USD 60,000 - 80,000; Part time

Job summary

A leading hospitality company is seeking a Part-time Night Auditor who will provide exceptional service to guests while handling check-ins, transactions, and monitoring safety during night shifts. The role requires a proactive and responsible individual who enjoys working semi-independently in a dynamic hotel environment filled with opportunity for growth.

Benefits

Employee discounts at managed hotels

Career development and training opportunities

Qualifications

• Ability to process credit card transactions and handle reservations.
• Experience in balancing hotel room availability and guest check-in/check-out.
• Knowledge of hotel emergency procedures.

Responsibilities

• Provide excellent hospitality experience to guests.
• Maintain lobby appearance and assist with breakfast setup.
• Monitor safety and security of the hotel premises.

Skills

Customer Service

Responsibility

Proactivity

Job description

Description

We are hiring a Part-time Night Auditor

We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. The department is open 24/7….so each front desk role is as important as the others. Associates working the front desk are the key to the overall experience the guest will have. As the late shift you are essentially working without management supervision, so your responsibility is seen as even greater as you assist in closing out the business for the day as well as check in or out those guests during non- traditional hours. Your keen sense of being proactive, responsive and caring will make all the difference. The night shift also assures the guest a stay that is safe whereby you are monitoring abnormal activity inside and outside of the hotel and monitoring any weather issues that could become threatening to our resting guests. If you enjoy working semi-independently from others and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Pay $15.50 - $17 per hour based on experience.

Role Responsibilities:

As a Front Desk Night Auditor, you have the responsible to give our guests the best hospitality experience they can have by:

Processing credit card transactions and other (restaurant, events, lounge) for the day

Handling phone system, transferring calls, reservations, etc

Verify, balance and review hotel room availability

Perform Check-in and Check-out procedures

Administer guest payment policies and look for errors from the day shifts

Prepare folios for the morning departing guests

Maintain overall lobby appearance and assist with AM breakfast set up if needed

Be versed in all hotel emergency procedures

Here are some reasons our associates like working for us:

Benefits (Full Time Associates only)

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones, and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued, and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

You take pride in your work, the hotel, and your employer to make sure we exceed our guests’ expectations. If this is you, we want you to contact us... Now!

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Concord Hospitality