Night Auditor

Peachtree Group; Lansing (AR); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) match

Paid holidays

Paid time off

Employee Assistance Program

Retirement fund

Job summary

The Peachtree Group is seeking a Night Auditor to perform nightly audit tasks while delivering exceptional guest service at the hotel front desk. This role handles check-ins and check-outs, processes reservations, and responds to guest inquiries overnight to ensure a smooth stay.

Key duties include counting cash and maintaining cash drawer accuracy, greeting guests, registering and assigning rooms, processing payments, and preparing express checkouts.

Qualifications

• Cash handling and guest service experience preferred.
• Ability to manage night audit tasks and front desk duties.
• Strong communication and teamwork across hotel departments.

Responsibilities

• Count cash and maintain cash drawer accuracy at start/end of shift.
• Greet guests, register and assign rooms, process payments.
• Prepare express checkout folios and update room status.
• Check front desk log and relay shift information to management.
• Respond to guest inquiries and facilitate check-ins/check-outs.

Skills

Cash handling

Guest service

Front desk operations

Shift reporting

Time management

Job description

The Night Auditor is responsible for completing all nightly audit functions while delivering exceptional guest service at the hotel’s front desk. While performing audit duties, the Night Auditor also assists guests with check-ins and check-outs, processes reservations, and responds to guest inquiries, ensuring a high level of service throughout the overnight shift.

• Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment.
• Responsible for counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.
• Check the front desk log for problems, special requests, etc.
• Greets, registers, and assigns rooms to guests.
• Process guest registrations, including collecting payment.
• Prepare express checkout folios.
• Maintain room status inventory.
• Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk staff.
• Maintain and clean the lobby and bathroom as needed.
• Communicates all information to the following shift to ensure a smooth transition.
• Works closely with all hotel departments to ensure the highest quality of customer service.
• Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explains in-room and hotel features.
• Responsible for completing all required shift paperwork, and night audit reports daily.
• Performs other duties as assigned by management.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.