Night Auditor

Peachtree Hospitality Management; Knoxville (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Night Auditor to join their team in Knoxville. This role is pivotal in ensuring smooth nightly operations, balancing audit duties while delivering exceptional guest service. The Night Auditor will manage cash handling, prepare shift reports, and maintain a welcoming environment for guests. With a focus on proactive problem-solving and attention to detail, this position offers an opportunity to contribute to a high-quality customer experience. The company provides a comprehensive benefits package, supporting work-life balance and professional growth, making it an ideal workplace for dedicated individuals.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401(k) Retirement Match

Paid Holidays

Paid Time Off

Employee Assistance Program

Qualifications

• Strong guest service skills and ability to handle cash transactions.
• Proactive approach to maintaining a safe and clean environment.

Responsibilities

• Conduct nightly audits and provide excellent guest service.
• Maintain cash drawer accuracy and complete daily paperwork.
• Assist guests with check-ins, check-outs, and inquiries.

Skills

Guest Service

Cash Handling

Proactive Thinking

Communication

Education

High School Diploma

Job description

Night Auditor Job Description

The Night Auditor will be responsible for conducting all nightly audit-related duties while providing guest service at the hotel's front desk. Responsibilities include balancing duties, completing daily paperwork, and preparing shift reports. During these duties, the Night Auditor will attend to guest needs such as check-ins/check-outs, reservations, and answering guest questions.

The role requires proactive thinking, maintaining guest security, and creating a safe, clean, and friendly work environment. The Night Auditor is responsible for counting cash and maintaining the accuracy of the cash drawer at the beginning and end of each shift. Additional duties include checking the front desk log for issues, greeting and registering guests, assigning rooms, processing payments, preparing express checkout folios, maintaining room status inventory, and communicating shift information to relevant staff.

The position also involves maintaining cleanliness of the lobby and bathroom, working closely with hotel departments to ensure high-quality customer service, answering inquiries about hotel services, and completing all shift paperwork and reports daily. Other duties may be assigned by management.

Peachtree Group offers a comprehensive benefits package, including medical, dental, vision, disability, and life insurance, along with a generous 401(k) retirement match. We support work-life balance through Paid Holidays and Paid Time Off, and provide additional perks such as access to our Employee Assistance Program and Fund.

We are an Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For more information, please review the Know Your Rights notice from the Department of Labor.