Full-Time Night Auditor

Crestview Management, LLC; Philadelphia (Philadelphia County); On-site; USD 35,000 - 45,000; Full time

Job summary

An established industry player in hospitality is looking for a dedicated Night Auditor to join their team. This role is crucial for ensuring the accuracy of front office accounting and financial records. You'll be responsible for posting room charges, processing guest payments, and preparing daily financial summaries. If you have a keen eye for detail and a passion for customer service, this position offers a competitive wage and a comprehensive benefits package, including health insurance and generous PTO. Join a team that values excellence and provides opportunities for growth and development.

Benefits

Health Insurance

Dental Insurance

401(k) with Company Match

Paid Time Off (PTO)

Free Hotel Stays

Discounts

Qualifications

• At least one year of hotel front desk supervisory experience.
• Ability to speak, read, write, and understand the primary language used in the workplace.

Responsibilities

• Posts room charges and taxes to guest accounts accurately.
• Prepares end-of-day procedures following the Night Audit Checklist.
• Tracks room revenues, occupancy, and prepares financial summaries.

Skills

Cash Handling

Accounting Procedures

Customer Service

PMS Software Operation

Attention to Detail

Education

High School Diploma

Tools

PMS Software

Typewriters

Job description

The Marriott Phoenix Airport is seeking a NIGHT AUDITOR.

REPORTS TO : Front Office Manager

Position Summary:

Responsible for checking front office accounting records for accuracy, summarizing, and compiling information for the hotel's financial records daily. Tracks room revenue, occupancy percentages, and other front office statistics.

Prepares summaries of cash, check, and credit card activities, reflecting the hotel's financial performance for the day. Posts room charges and taxes to guest accounts, including those not posted during the day by the front office cashier.

Night Auditor Duties and Responsibilities:

1. Posts room charges and taxes to guest accounts.
2. Processes guest charges vouchers and credit card vouchers.
3. Posts charges to guest accounts not posted or incurred during the shift.
4. Transfers charges and deposits to master accounts.
5. Ensures charges are assigned to appropriate departments.
6. Verifies transactions supported by documentary evidence and signatures, correctly posted and allocated in the PMS system.
7. Verifies that charges from POS and SPA software reach correct guest folios and are not missing.
8. Prepares reservations for the next business day.
9. Verifies all account postings and balances.
10. Ensures room rates are correct and posts them to guest accounts.
11. Monitors promotional programs like coupons and discounts.
12. Capable of functioning as a front desk agent for check-in and check-out procedures.
13. Tracks room revenues, occupancy, and other statistics.
14. Prepares summaries of cash, check, and credit card activities.
15. Summarizes operations results for management.
16. Checks figures, postings, and documents for accuracy; manages computerized financial data.
17. Prepares end-of-day procedures following the End of Day / Night Audit Checklist.
18. Maintains complete knowledge of emergency procedures.
19. Balances the day's charges and makes corrections as needed.
20. Performs wake-up calls.
21. Runs end-of-day process in PMS software.
22. Understands principles of auditing, balancing, and closing accounts.
23. Operates PMS, typewriters, and other front office equipment.
24. Responds to guest needs, requests, and complaints, alerting management as necessary.
25. Performs nightly balancing of in-room video and telephone services.
26. Knows check-in and check-out procedures.

Prerequisites:

Education: High school diploma or equivalent. Able to speak, read, write, and understand the primary language used in the workplace and by hotel guests.

Experience: At least one year of hotel front desk supervisory experience, including cash handling, accounting procedures, and administrative tasks.

Benefits:

Competitive wage, health and dental insurance, company-paid life insurance, short- and long-term disability, vision, critical illness, accidental insurance, 401(k) with company match, PTO, free hotel stays, and discounts.