Night Auditor

Holiday Inn Express Kansas City Downtown; Kansas City (MO); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a vibrant team as a night auditor at a well-known hotel in downtown Kansas City. This role is perfect for those who thrive in a dynamic environment and enjoy interacting with guests. You will be responsible for ensuring a pleasant stay for all guests, handling inquiries, and reconciling financial records. With a focus on customer satisfaction, this position offers the opportunity to grow within the hospitality industry. If you have a passion for service and attention to detail, this is the perfect starting point for your career in hospitality.

Qualifications

• Excellent customer service and communication skills are essential.
• High school diploma required; some college preferred.

Responsibilities

• Ensure every hotel guest has a pleasant stay and respond to inquiries.
• Audit and reconcile all financial records and prepare reports.

Skills

Customer Service

Communication Skills

Attention to Detail

Computer Proficiency

Education

High School Diploma

Some College

Tools

Accounting Software

Reservation Software

Job description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

Responsibilities:

1. Make sure every hotel guest has a pleasant stay.
2. Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required.
3. Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management.
4. Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages.
5. Complete additional bookkeeping, administrative, and accounting procedures as requested.

Qualifications:

1. Excellent customer service and communication skills are required.
2. High school diploma or equivalent required; some college preferred.
3. Experience in the hospitality industry or guest services is preferred, but not required.
4. Must be computer proficient; experience with accounting or reservation software is a bonus.
5. Flexible overnight hours are required.

Compensation:

$15 - $18 hourly