Night Auditor

General Hotels Corporation; Indianapolis, Northern (IN, KY); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Telemedicine

Supplemental Life Insurance

401(k) with company match

Earned Wage Access

Hotel Room Discounts

Employee Assistance Program

Benefit Hub perks

Generous Time Off

Job summary

General Hotels Corporation in Indianapolis is seeking a full-time Night Auditor at Homewood Suites Keystone at the Crossing to balance and audit revenue and assist with nightly reporting.

The role requires overnight availability, strong customer service, and proficient phone and computer skills. You will handle reservations, answer calls, and ensure accurate cashier and house accounts, contributing to smooth nightly operations.

Qualifications

• Experience in customer service or hospitality is required.
• Previous hotel or similar role preferred.
• Strong verbal and non-verbal communication skills.
• Hospitality-focused demeanor is required.
• Positive attitude and willingness to go above and beyond.
• Proficient with phone and computer systems.
• Able to work overnight full-time.
• Must read and speak English.
• Cash handling experience preferred.
• Must be able to work Monday and Tuesday nights.

Responsibilities

• Balance and audit room, food & beverage, and other revenue.
• Act as hotel system liaison during night hours.
• Perform guest service functions as required.
• Assist in booking room reservations.
• Answer hotel phone calls.

Skills

Customer service

Communication

Cash handling

Overnight shift

English language

Hospitality

Job description

General Hotels Corporation is seeking a skilled Full-Time Night Auditor to join our team at the Homewood Suites Keystone at the Crossing hotel. The Night Auditor will be responsible for balancing and auditing the accuracy of room revenue, food and beverage revenue, cashier's reports, guest and house accounts, and other revenue. This position will also assist with the preparation of all reports.

Responsibilities

• Complete and transmit accounting reports and supporting documents
• Act as hotel system liaison during night hours
• Perform all guest service functions as required
• Assist in booking room reservations
• Answer hotel phone calls

Qualifications

• Previous customer service experience is required
• Previous experience in a similar position or within a hotel preferred
• Excellent communication skills, both verbal and non-verbal
• Hospitality-oriented demeanor is required
• Candidate should be willing to go above and beyond for our guests and have a professional, positive attitude
• Excellent phone and computer skills
• Ability to work overnight on a full-time basis
• Ability to read and speak English
• Previous cash handling experience preferred
• Monday and Tuesday nights are required

Benefits

• Medical, Dental, and Vision Insurance Options
• Company Paid Life Insurance
• Company Paid Telemedicine
• Supplemental Life Insurance
• 401(k) with company match
• Earned Wage Access (“on-demand pay”) through PayActiv
• Hotel Room Discounts
• Company Paid Employee Assistance Program
• Perks through Benefit Hub
• Generous Time Off Package

General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within.

General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.