night auditor

Willowchase LLC; Houston (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Free uniforms

Paid time off

Training & development

Job summary

Willowchase LLC in Houston, TX is seeking a detail-oriented Night Auditor to manage overnight financial work and front desk interactions. You will audit room charges, reconcile revenue, and handle guest check-ins/outs with care and efficiency.

The ideal candidate has hospitality experience, strong numerical skills, and proficiency with PMS and basic computer tools. This role supports overnight operations and requires ability to stay alert and customer-focused during night shifts.

Qualifications

• Prior experience in hotel front desk, night audit, or hospitality preferred.
• Strong mathematical and accounting skills with attention to detail.
• Proficiency with property management systems (PMS) and basic computer skills.
• Excellent communication and customer service skills.
• Ability to work independently and stay alert during overnight shifts.
• Availability to work nights, weekends, and holidays as required.
• High school diploma or equivalent required; hospitality or accounting coursework a plus.

Responsibilities

• Perform nightly audit of all financial transactions, including room charges, payments, and account balances.
• Reconcile daily revenue reports and ensure accuracy of front desk transactions.
• Manage guest check-ins and check-outs during overnight hours with professionalism and efficiency.
• Respond to guest inquiries, requests, and concerns in a timely and courteous manner.
• Prepare and distribute daily reports to management for morning review.
• Monitor and maintain the security and safety of the property during overnight shifts.
• Coordinate with housekeeping and other departments to ensure seamless guest experience.

Skills

Attention to detail

Customer service

Communication

Hospitality experience

Independent worker

Education

High school diploma or equivalent

Tools

Property management system (PMS)

Basic computer skills

Job description

Benefits:

• 401(k)
• Employee discounts
• Free uniforms
• Paid time off
• Training & development

About the Role:

Willowchase LLC is looking for a detail-oriented and dependable Night Auditor to join our team in Houston, TX. This is a great opportunity for someone who thrives in a overnight environment, enjoys working independently, and takes pride in keeping operations running smoothly after hours. If you're a night owl with a knack for numbers and customer service, we want to hear from you!

Responsibilities:

• Perform nightly audit of all financial transactions, including room charges, payments, and account balances
• Reconcile daily revenue reports and ensure accuracy of front desk transactions
• Manage guest check-ins and check-outs during overnight hours with professionalism and efficiency
• Respond to guest inquiries, requests, and concerns in a timely and courteous manner
• Prepare and distribute daily reports to management for morning review
• Monitor and maintain the security and safety of the property during overnight shifts
• Coordinate with housekeeping and other departments to ensure seamless guest experience

Requirements:

• Prior experience in hotel front desk, night audit, or hospitality preferred
• Strong mathematical and accounting skills with attention to detail
• Proficiency with property management systems (PMS) and basic computer skills
• Excellent communication and customer service skills
• Ability to work independently and stay alert during overnight shifts
• Availability to work nights, weekends, and holidays as required
• High school diploma or equivalent required; hospitality or accounting coursework a plus

About Us:

Willowchase LLC is a trusted name in the Houston, TX area, committed to delivering exceptional experiences for every guest we serve. Our team is built on a culture of reliability, hospitality, and mutual respect - making it a place where employees are proud to show up every day (and every night). Join a company that values your hard work and invests in your growth.