Night Auditor

Hilton DFW Lakes Executive Conference Center; Grapevine (TX); On-site; USD 25,000 - 39,000; Full time

Job summary

Hilton DFW Lakes Executive Conference Center in Grapevine, TX is seeking a Night Auditor to balance daily financial transactions, check guests in and out, and ensure security and guest satisfaction during the hours of operation. The role requires attention to detail and adherence to brand standards.

You will monitor property systems, collaborate with housekeeping and maintenance, prepare audit reports, and uphold professional service for overnight guests.

Qualifications

• Front desk duties including check-in/check-out.
• Strong customer service and communication.
• Accurate cash handling and balancing.
• Familiarity with hotel property management systems.

Responsibilities

• Balance and reconcile daily revenue.
• Prepare accurate audit reports for management.
• Answer guest inquiries and handle late-night requests.
• Coordinate with housekeeping, maintenance and management.

Skills

Front desk

Customer service

Cash handling

PMS knowledge

Overnight shifts

Hospitality experience

Tools

Hotel PMS

Job description

Company Description

The Hilton DFW Lakes is a full-service hospitality destination offering conference facilities, dining, recreation, and comfortable guest rooms on forty wooded acres beside a private lake in Grapevine, TX. Located just 2½ miles from DFW International Airport, the property provides courtesy shuttle service and convenient access to nearby shopping and entertainment venues such as Grapevine Mills and Bass Pro Shops. The resort-style setting features 397 guest rooms and suites with scenic views, indoor and outdoor event spaces, sports bar and coffee outlet, tennis courts, pools, jogging paths, and a state-of-the-art fitness center. As a member of the International Association of Conference Centers (IACC), Hilton DFW Lakes emphasizes service excellence and professional development. Team members benefit from comprehensive medical, dental, vision, life insurance, a matching 401(k), paid time off, discounted meals and hotel stays, and opportunities for promotion from within.

Role Description

The Night Auditor is a full-time, on-site role based at Hilton DFW Lakes in Grapevine, TX. This position is responsible for balancing and reconciling the hotel’s daily financial transactions, including room revenue, cash receipts, and credit card activity, and preparing accurate audit reports for management. The Night Auditor will perform front desk duties such as check-in and check-out, managing reservations, answering guest inquiries, and handling late-night guest requests to ensure a safe, welcoming environment. The role includes monitoring property systems, responding to guest issues and emergencies, and communicating effectively with housekeeping, maintenance, and management to support smooth overnight operations. Night Auditors are expected to follow brand standards and hotel policies, maintain confidentiality of guest and financial information, and deliver consistent, professional customer service throughout the night shift.

Qualifications

• Front desk and receptionist skills, including Receptionist Duties and managing Reservations.


• Strong Customer Service and Communication abilities to support guests and collaborate with team members.


• Accurate Cash Handling skills with attention to detail in balancing, posting, and reconciling transactions.


• Basic knowledge of hotel property management systems and proficiency with computers and standard office software.


• Ability to work overnight shifts on-site, remain alert, and manage multiple tasks with minimal supervision.


• Previous experience in hospitality, front office, or accounting/audit roles is preferred.


• Reliable, professional, and guest-focused attitude, with a commitment to Hilton brand standards and safety practices.