Night Auditor

Peachtree Group Hospitality Management; Granbury (TX); Vor Ort; USD 21.000 - 28.000; Vollzeit

Benefits dieser Stelle

Medical, dental, vision insurance

401(k) retirement match

Paid Holidays

Paid Time Off

Employee Assistance Program

Fund

Zusammenfassung

Peachtree Group is seeking a Night Auditor to manage overnight front desk operations and nightly audit duties while delivering exceptional guest service.

You will greet guests, process check-ins/outs, handle reservations, and maintain cash drawer accuracy. The role requires clear communication with Front Office leadership and coordination with other hotel departments to ensure a seamless overnight experience.

Aufgaben

• Complete nightly audit functions while delivering guest service at the front desk.
• Assist guests with check-ins and check-outs, process reservations, and respond to inquiries.
• Maintain cash drawer accuracy at start and end of shift.
• Greet, register and assign rooms to guests.
• Process guest registrations and collect payment.
• Prepare express checkout folios.
• Maintain room status inventory.
• Communicate shift information to Front Office Manager and staff.
• Maintain and clean the lobby and bathroom as needed.
• Communicate information to following shift for smooth transition.
• Work with hotel departments to ensure high service quality.
• Answer inquiries about services; explain in-room and hotel features.
• Complete all required shift paperwork and night audit reports.
• Perform other duties as assigned by management.

Jobbeschreibung

The Night Auditor is responsible for completing all nightly audit functions while delivering exceptional guest service at the hotel's front desk. While performing audit duties, the Night Auditor also assists guests with check-ins and check-outs, processes reservations, and responds to guest inquiries, ensuring a high level of service throughout the overnight shift.

• Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment.
• Responsible for counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.
• Check the front desk log for problems, special requests, etc.
• Greets, registers, and assigns rooms to guests.
• Process guest registrations, including collecting payment.
• Prepare express checkout folios.
• Maintain room status inventory.
• Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk staff.
• Maintain and clean the lobby and bathroom as needed.
• Communicates all information to the following shift to ensure a smooth transition.
• Works closely with all hotel departments to ensure the highest quality of customer service.
• Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explains in-room and hotel features.
• Responsible for completing all required shift paperwork, and night audit reports daily.
• Performs other duties as assigned by management.

• Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance.
• We also offer a generous 401(k) retirement match.
• To support work-life balance, we provide Paid Holidays and Paid Time Off.
• Additional perks include access to our Employee Assistance Program and Fund.

Travel Required

No .

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.