Night Auditor

The Crescent Hotels Group; City of Syracuse (NY); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player seeks a dedicated part-time associate to manage room, restaurant, and bar operations during the night shift. This role involves balancing charges, maintaining accurate records, and ensuring smooth operations. With a focus on teamwork and effective communication, you'll play a crucial part in providing exceptional service to guests. Enjoy perks like free parking and meals while contributing to a collaborative environment that values your input. If you're looking for a rewarding opportunity in hospitality, this position is perfect for you.

Benefits

Free parking

Free staff meals

Competitive Paid Time Off

Marriott discounts Worldwide

Qualifications

• 1 year experience in hotel front desk and customer service preferred.
• Experience in handling guest concerns positively.

Responsibilities

• Balance room, restaurant, and bar work daily.
• Maintain files and reset systems for next day operations.
• Prepare daily Restaurant Revenue Report data.

Skills

Effective communication in English

Self-starting personality

Professional appearance

Good communication skills with guests

Basic mathematical skills

Ability to handle guest concerns

Computer system proficiency

Education

Experience in hotel front desk

Customer service experience

Job description

Description

We offer FREE parking, FREE staff meals, competitive Paid Time Off, and Marriott discounts Worldwide for part-time associates!

JOB OVERVIEW: Balance room, restaurant, and bar work daily. Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for next day operations.

This position is required to work 11pm to 7am Part time.

ESSENTIAL JOB FUNCTIONS:

1. Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out, and settlements by type and cashier.
2. Run audit reports/journals from the front office system, Point of Service, and the computer.
3. Make corrections and adjustments and handle all computer problems that might occur throughout the shift.
4. Input into the front office system revenue/expenses/allowances to generate daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
5. Balance all revenue and settlement accounts nightly, maintain files, and reset the system for next day operations.
6. Comply with attendance rules and be available to work regularly.
7. Perform any other job-related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

• Must communicate effectively in English.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Good communication skills with guests.
• Willingness to “pitch in” and help co-workers; team player.
• Basic mathematical skills and ability to perform accurate calculations using a 10-key.
• Ability to handle guest and employee concerns positively and friendly.
• Ability to access and accurately input information using a moderately complex computer system.

We are an equal opportunity employer.

Qualifications

Experience in hotel front desk and customer service preferred.

Experience

• Required: 1 year experience in hotel front desk and customer service preferred.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Crescent Hotels & Resorts