Night Auditor

Spring-Hill-Suites; Charlotte (NC); On-site; USD 25,000 - 26,000; Part time

Benefits offered by this job

Daily pay

Job summary

The SpringHill Suites by Marriott in Charlotte, NC is hiring a part-time Night Auditor to cover Fridays and Saturdays from 11pm to 7am. The role requires balancing daily hotel income and serving as overnight MOD, ensuring accuracy and smooth overnight operations.

Main responsibilities include auditing revenue, processing city ledger work, and maintaining accurate records while upholding company policies and delivering courteous guest service.

Qualifications

• 1-2 years of experience working as a Hotel Night Auditor.
• Excellent computer skills including knowledge of Microsoft Word and Excel.
• Excellent math and reconciliation skills.
• Experience using hotel reservation system such as FOSSE or PEP is a plus.
• Organization skills and attention to detail.
• Customer Service oriented
• Must be flexible in work hours to accommodate last minute changes in scheduling.
• Must have strong interpersonal skills to engage and interact with associates and guests.

Responsibilities

• Meets and exceeds customer and team member expectations by providing service and teamwork.
• Verifies and balances daily charges for all departments to customer folios, master accounts and house accounts; makes corrections as necessary in accordance with company policy.
• Runs computer through nightly processing sequence to reset for next day’s use in balancing of applicable functions.
• If applicable to hotel, audits food and beverage income posting and charges.
• Audits room revenue and other income.
• Reviews all credit card vouchers for proper imprints, authorizations, and correct amounts.
• Processes all city ledger work to accounting.
• Adheres to hotel policies and procedures.
• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
• Performs night clerk duties as Guest Service Representative in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
• Maintains a favorable working relationship with all other employees to foster and promote a cooperative and harmonious working climate.
• Performs such other ancillary and related duties as may be assigned by Supervisor or General Manager.
• Must achieve required threshold scores according to brand and company inspections.

Skills

Customer service oriented

Attention to detail

Interpersonal skills

Flexible scheduling

Tools

Microsoft Word

Microsoft Excel

FOSSE

PEP

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Night Auditor

Part Time SpringHill Suites UNCC, Charlotte, NC, US

3 days ago Requisition ID: 7235

Salary Range: $18.00 To $19.00 Hourly

We offer Daily pay! Access up to 50% of your earned wages after every shift.

The SpringHill Suites by Marriott, located in the University Research Park area of Charlotte, is hiring for a part-time Night Auditor. The person hired for this position will work Fridays & Saturdays, 11pm-7am.

PRIMARY PURPOSE: To provide efficient and courteous service to each customer; accurately computing the daily income of the hotel by verifying that all customer accounts are correct and in balance by the following morning and functioning as the overnight Manager-on-Duty (MOD) in accordance with company policies and procedures

RESPONSIBILITIES

• Meets and exceeds customer and team member expectations by providing service and teamwork
• Verifies and balances daily charges for all departments to customer folios, master accounts and house accounts; makes corrections as necessary in accordance with company policy
• Runs computer through nightly processing sequence to reset for next day’s use in balancing of applicable functions
• If applicable to hotel, audits food and beverage income posting and charges
• Audits room revenue and other income
• Reviews all credit card vouchers for proper imprints, authorizations, and correct amounts
• Processes all city ledger work to accounting
• Adheres to hotel policies and procedures
• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance
• Performs night clerk duties as Guest Service Representative in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
• Maintains a favorable working relationship with all other employees to foster and promote a cooperative and harmonious working climate
• Performs such other ancillary and related duties as may be assigned by Supervisor or General Manager
• Must achieve required threshold scores according to brand and company inspections.

REQUIREMENTS

• 1-2 years of experience working as a Hotel Night Auditor
• Excellent computer skills including knowledge of Microsoft Word and Excel
• Excellent math and reconciliation skills
• Experience using hotel reservation system such as FOSSE or PEP is a plus
• Organization skills and attention to detail
• Customer Service oriented
• Must be flexible in work hours to accommodate last minute changes in scheduling
• Must have strong interpersonal skills to engage and interact with associates and guests

JOB SETTING AND PHYSICAL DEMANDS

Employees in this position work primarily indoors. To perform the job successfully the candidate must be able to use a computer and other standard office equipment. The Night Auditor must be able to quickly maneuver to any location in the hotel. Fluency in the English language and the ability to speak, hear, read and write are required as is the ability to work any hours/days of the week necessary to meet business requirements.

EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.