Night Auditor

Spire Hospitality; Fremont (CA); On-site; USD 24,796 - 27,552; Full time

Job summary

Spire Hospitality is seeking an overnight Front Desk Associate at our Hilton Garden Inn Fremont Milpitas, a recently opened property with a new F&B outlet and a matchless team. Balance room, restaurant and bar daily work, post and balance charges and settlements in a timely and efficient manner.

This is an overnight/graveyard shift at the Front Desk. The position offers $18.50-$19.00 per hour and involves maintaining files and resetting systems for the next day.

Qualifications

• Knowledge of accounting operations (AR/AP, etc.)
• Basic numerical skills and 10-key by touch
• Ability to communicate clearly with guests and staff
• Experience with front desk or hospitality operations optional

Responsibilities

• Balance room, restaurant and bar daily work.
• Post and balance charges and settlements accurately.
• Maintain files and reset systems for next day operations.
• Prepare daily Restaurant Revenue Report data by auditing Micros tapes/journals.
• Run audit reports and system checks for credit cards.
• Input revenue/expenses into the PC to generate reports.

Skills

Accounting basics

10-key by touch

Customer service

Front desk operations

Education

High school diploma or equivalent

Job description

Silicon Valley-adjacent, near I-880 and I-660, and just north of Santa Clara, our Hilton Garden Inn Fremont Milpitas Hotel is easily accessible. Come be part of this recently opened property with a new F&B outlet and matchless team.

Job Overview

Balance room, restaurant and bar daily work. Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for next day operations. (This is an overnight/graveyard shift at the Front Desk).

Compensation

$18.50 - $19.00 an hour

Responsibilities and Duties

• Prepare daily Restaurant Revenue Report data by auditing Micros tapes/journals to breakdown revenue, covers, waiters’ fees, tips paid out and settlements by type and cashier.
• Run audit reports/journals from the mainframe, the Micros computer, and the system for automated credit cards.
• Make corrections and adjustments and handle all computer problems that might occur throughout their shift.
• Input onto the PC revenue/expenses/allowance to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
• Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations
• Ensure all reports and back-up vouchers are complete and files properly.
• Ensure all necessary copies of documents/back-up and reports of daily work are distributed to the proper person (i.e. A/R, A/P, and Payroll).
• Review and correct discrepancies in the Front Desk System.
• Coordinate with the front desk and restaurants/bars closing to facilitate a smooth operation of file maintenance and reset of system totals for next day operations.
• Perform other related duties as assigned.

Specific Job Knowledge and Skills

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Knowledge of accounting operations to include all aspects such as accounts receivable, accounts payable, etc.
• Basic mathematical skills and ability to operate a 10-key by touch.
• Ability to effectively deal with guest and employee concerns in a friendly and positive manner. This involves listening to the nature of concern, demonstrating empathy with the customer and providing positive and proactive solutions.
• Ability to access and accurately input information using a moderately complex computer.
• Ability to read, write and speak English sufficient to understand and communicate with employees and guests. Must have excellent telephone etiquette skills.

Qualifications

• Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities necessary to perform the functions of the job.
• One-year experience in a similar size operation required.
• Additional language ability preferred
• Spire Hospitality participates in E-Verify*