Night Audit Supervisor (Dual Shift) - Lead Front Desk

Schulte-Hospitality-Group; New York (NY); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Daily Pay

Telemedicine

Health Insurance options

401(k) Plan + Company Match

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Schulte Savings Marketplace Discounts

Job summary

Schulte Hospitality Group seeks a Dual Night Auditor for Hyatt Place Midtown South NYC & Hyatt Herald Square. The role is night shifts, ensuring guest satisfaction, managing front desk operations, and coordinating with staff to maintain service quality.

This position supports training, staffing, and emergency procedures while upholding EEO and safety standards. The candidate will work nights, weekends and holidays as needed, with opportunities for growth within SHG's extensive portfolio and

Qualifications

• In-depth knowledge of hotel Front Desk operations.
• Basic math skills.
• Ability to communicate effectively verbally and in writing.
• Strong leadership skills.
• Ability to exceed expectations of guests and team members.

Responsibilities

• Provide the highest quality of service to the guest at all times.
• Assign specific duties to staff for efficient operation of department.
• Assist in training new associates and cross-training existing associates.
• Assist in interviewing and hiring new associates for the department.
• Promote teamwork and associate morale. Treat people with respect.

Skills

Front Desk operations

Communication

Leadership

Multi-tasking

Guest service

Education

Hotel Front Desk experience

Job description

Schulte Hospitality Group seeks a Dual Night Auditor for Hyatt Place Midtown South NYC & Hyatt Herald Square. The role is night shifts, ensuring guest satisfaction, managing front desk operations, and coordinating with staff to maintain service quality.

This position supports training, staffing, and emergency procedures while upholding EEO and safety standards. The candidate will work nights, weekends and holidays as needed, with opportunities for growth within SHG's extensive portfolio and