Night Audit Supervisor

White Lodging; Indianapolis (IN); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Parental leave

Life Insurance & EAP

401(k) match

Vacation & PTO

Tuition reimbursement

Rooms discount

Job summary

White Lodging is seeking a Public Area Attendant for the JW Marriott Indianapolis to oversee overnight operations and lead the Night Audit team. You will ensure accurate revenue reconciliation, manage staff levels, and act as Manager on Duty during the night shift, coordinating with Security and associates to maintain a calm hotel environment.

You will train and mentor team members, respond to guest inquiries, and uphold high standards of service while balancing financial reports and compliance

Qualifications

• Strong organizational and problem-solving skills to manage financial and operational responsibilities.
• Leadership and teamwork abilities to motivate and mentor associates.
• Flexibility to work nights, weekends, and holidays as needed.
• Basic mathematical skills and familiarity with accounting procedures.
• A valid driver's license and clean driving record (if applicable).

Responsibilities

• Lead and oversee the Night Audit team, ensuring accurate revenue reconciliation and smooth overnight operations.
• Monitor and adjust staffing levels to meet guest service needs while maintaining labor model compliance.
• Act as Manager on Duty for the overnight shift, ensuring calm and order in the hotel by collaborating with Security and other associates.
• Prepare and distribute critical financial reports, including gross revenue and over/short reports, and ensure all revenue figures balance.
• Train, mentor, and cross-train associates to maintain a high-performing and knowledgeable team.
• Handle guest inquiries and complaints effectively, ensuring a positive experience for all.

Skills

Organizational skills

Problem-solving

Leadership

Teamwork

Night shift flexibility

Accounting basics

Driver's license

Job description

Who We Are

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is about how you make people feel. As a Public Area Attendant, you'll play a vital role in creating a spotless, inviting environment that makes every guest feel welcome and valued.

Description

Summary:

Who We Are

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is about how you make people feel. As a Public Area Attendant, you'll play a vital role in creating a spotless, inviting environment that makes every guest feel welcome and valued.

What You’ll Do

• Lead and oversee the Night Audit team, ensuring accurate revenue reconciliation and smooth overnight operations.
• Monitor and adjust staffing levels to meet guest service needs while maintaining labor model compliance.
• Act as Manager on Duty for the overnight shift, ensuring calm and order in the hotel by collaborating with Security and other associates.
• Prepare and distribute critical financial reports, including gross revenue and over/short reports, and ensure all revenue figures balance.
• Train, mentor, and cross-train associates to maintain a high-performing and knowledgeable team.
• Handle guest inquiries and complaints effectively, ensuring a positive experience for all.

What You’ll Bring

• Strong organizational and problem-solving skills to manage financial and operational responsibilities.
• A focus on leadership and teamwork, with the ability to motivate and mentor associates.
• Flexibility to work nights, weekends, and holidays as needed.
• Basic mathematical skills and familiarity with accounting procedures.
• A valid driver's license and clean driving record (if applicable).

Other information:

What You Can Look Forward To

• Medical, Dental, and Vision Insurance starting on Day 1
• Paid Parental Leave
• Life Insurance and Employee Assistance Program (EAP)
• 401(k) with company match
• Vacation and Paid Time Off (PTO)
• Tuition Reimbursement
• Complimentary and Discounted Rooms

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.

Compensation range between $17.00 - $22.00 an hour!

The JW Marriott Indianapolis is more than just a hotel- it's an iconic part of the city's skyline and a cornerstone of luxury hospitality in the Midwest. With over 1,000 guest rooms, award-winning dining, and world-class meeting and event spaces, we are proud to host visitors from around the globe right in the heart of downtown Indianapolis.