Night Audit Specialist: Front Desk (Overnight)

Hyatt Hotels Corporation; Miami, Northern (FL, KY); Hybrid; USD 38,000 - 46,000; Full time

Job summary

Hyatt Hotels Corporation in Miami, FL is seeking a Front Office Host/Night Auditor to welcome guests and manage overnight front desk operations, including check-in/check-out and guest inquiries.

This overnight role balances daily financial transactions, prepares reports, coordinates with other departments, and requires excellent communication. Open availability for evenings, weekends, and holidays is essential.

Responsibilities

• Greet guests and complete check-in and check-out procedures
• Handle reservations, room assignments, and guest requests
• Provide knowledgeable and courteous service to guests and colleagues
• Perform night audit duties, including balancing reports and financial transactions
• Address guest concerns and resolve issues promptly
• Maintain front desk organization and cleanliness
• Communicate effectively with other departments to ensure seamless operations
• Follow all safety and security procedures
• Able to work a flexible schedule, including overnight shifts, evenings, weekends, and holidays

Job description

Hyatt Hotels Corporation in Miami, FL is seeking a Front Office Host/Night Auditor to welcome guests and manage overnight front desk operations, including check-in/check-out and guest inquiries.

This overnight role balances daily financial transactions, prepares reports, coordinates with other departments, and requires excellent communication. Open availability for evenings, weekends, and holidays is essential.