Night Audit Specialist - Close Night Ops & Reports

Commonwealth Commercial, LLC; Norfolk (VA); Hybrid; USD 22,000 - 23,000; Full time

Job summary

Wyndham Garden Downtown Norfolk is seeking a Night Auditor for a full-time shift (Sun - Thu). Responsibilities include maintaining guest relations, handling payments, auditing daily reports, and ensuring smooth end-of-day operations using hotel systems.

The role requires attention to detail, ability to manage a cash bank, and knowledge of hotel features, promotions, and group activities. Physical requirements include lifting up to 25 pounds and standing for extended periods.

Qualifications

• Experience in hotel night audit or related accounting tasks.
• Ability to maintain guest confidentiality and handle complaints.
• Able to stand for long periods and lift up to 25 pounds.

Responsibilities

• Be in proper uniform with nametag and maintain positive guest relations.
• Resolve guest complaints to ensure guest satisfaction and communicate with team members.
• Operate hotel systems, verify guest information, process payments, and run end-of-day closing procedures.

Skills

Cash handling

Guest relations

Data entry

Communication

Tools

PMS software

Express checkout

Job description

Wyndham Garden Downtown Norfolk is seeking a Night Auditor for a full-time shift (Sun - Thu). Responsibilities include maintaining guest relations, handling payments, auditing daily reports, and ensuring smooth end-of-day operations using hotel systems.

The role requires attention to detail, ability to manage a cash bank, and knowledge of hotel features, promotions, and group activities. Physical requirements include lifting up to 25 pounds and standing for extended periods.