Night Audit Lead - Luxury Hotel Operations

BENCHMARK; Saint Michaels (MD); On-site; USD 25,000 - 36,000; Full time

Job summary

Inn at Perry Cabin, part of Pyramid Global Hospitality, seeks a night audit/front desk associate to deliver exceptional guest service during late evening and early morning hours. You will register guests, process payments, balance accounts, and support concierge services.

Two years’ experience in a luxury hotel setting is desirable; high school diploma or GED required. Compensation: $22.00 per hour, with the role based on the Eastern Shore location at Inn at Perry Cabin.

Qualifications

• Computer literacy with spreadsheets and word processing is required.
• Experience with Opera or similar Property Management System preferred.
• Strong customer service skills and knowledge of hotel services.
• Good administrative and organizational abilities.

Responsibilities

• Register guests, balance daily paperwork and assigned bank.
• Process payments and run nightly audits as required.
• Answer questions, handle reservations, and assist guests during night shifts.
• Maintain up-to-date information on hotel facilities, services and local attractions.

Skills

Customer service

Computer literacy

Administrative skills

Organizational skills

Education

High school diploma and/or GED

College desirable

Tools

Opera PMS

Job description

Inn at Perry Cabin, part of Pyramid Global Hospitality, seeks a night audit/front desk associate to deliver exceptional guest service during late evening and early morning hours. You will register guests, process payments, balance accounts, and support concierge services.

Two years’ experience in a luxury hotel setting is desirable; high school diploma or GED required. Compensation: $22.00 per hour, with the role based on the Eastern Shore location at Inn at Perry Cabin.