Guest Experience Retail Associate at Luxury Resort

Pyramid Global Hospitality; Saint Michaels (MD); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Exclusive employee discounts

Job summary

The Inn at Perry Cabin, part of Pyramid Global Hospitality, invites you to join a luxury resort on Maryland's Eastern Shore. As a Retail Associate you will deliver guest-focused service, manage merchandise displays, and operate the POS system to ensure smooth transactions.

We offer competitive pay, benefits for full-time staff, exclusive employee discounts across our portfolio, and a collaborative team culture that values service, teamwork, and professional growth.

Qualifications

• Engaging and welcoming personality.
• Strong attention to detail.
• Work well under pressure in a fast-paced environment.
• Passion for creating an exceptional guest experience.
• Excellent communication skills.
• Able to bend, push/pull and lift up to 50 lbs.

Responsibilities

• Maintain guest and team relationships and assist in hotel operations.
• Know hotel events, amenities, and directions to assist guests.
• Create unique retail displays.
• Master the POS system and cash handling.
• Keep stock shelves stocked and area clean.
• Balance house bank at end of shift.

Skills

Engaging personality

Attention to detail

Communication skills

Customer service

Job description

The Inn at Perry Cabin, part of Pyramid Global Hospitality, invites you to join a luxury resort on Maryland's Eastern Shore. As a Retail Associate you will deliver guest-focused service, manage merchandise displays, and operate the POS system to ensure smooth transactions.

We offer competitive pay, benefits for full-time staff, exclusive employee discounts across our portfolio, and a collaborative team culture that values service, teamwork, and professional growth.