Night Audit Lead & Front Office Supervisor

Tapestry Conshohocken; Miami (FL); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefit package

Tuition assistance

Discounted room rates at Concord-managed hotels

Job summary

Tapestry Conshohocken is seeking a Night Audit Relief / Front Office Supervisor in Miami, FL. This on-site, full-time role involves supervising night accounting employees and ensuring smooth operations of the front desk.

Key responsibilities include training staff, reconciling daily work, and handling guest check-ins and check-outs. Ideal candidates will possess strong supervisory and communication skills, contributing to a positive guest experience and effective team management.

Qualifications

• Demonstrated supervisory skills and abilities.
• Ability to make decisions based on company policies and procedures.
• Excellent oral and written communication skills.
• Good telephone etiquette.

Responsibilities

• Supervise night accounting employees and conduct performance appraisals.
• Reconcile and complete all daily front desk agents' work.
• Investigate service and safety issues reported during the shift.
• Check guests in and/or out and operate telephone lines.

Skills

Supervisory skills

Decision-making abilities

Communication skills

Telephone etiquette

Job description

Tapestry Conshohocken is seeking a Night Audit Relief / Front Office Supervisor in Miami, FL. This on-site, full-time role involves supervising night accounting employees and ensuring smooth operations of the front desk.

Key responsibilities include training staff, reconciling daily work, and handling guest check-ins and check-outs. Ideal candidates will possess strong supervisory and communication skills, contributing to a positive guest experience and effective team management.