Night Audit/Hilton Minneapolis Airport

remingtonhotelscareers; BLOOMINGTON (MN); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Parental Maternity Leave

401k

Paid Time Off

Job summary

Hilton Minneapolis Airport is seeking a detail-oriented Front Office Auditor to perform daily audit functions across the front desk and hotel outlets, ensuring accurate room and tax postings and timely corrections. You will back up the front office system and assist with night audit processes, with potential system rebuilds as needed.

The role requires delivering courteous guest service, handling check-ins/outs, payments, and reservations, and providing clear directions to rooms.

Qualifications

• Perform daily audit functions for front office and each hotel outlet.
• Review room and tax postings for accuracy; correct any errors promptly.
• Complete back-up of front office computer system and night audit program daily.
• Rebuild front office system, reservations, and related computer maintenance as applicable.

Responsibilities

• Handle front desk functions including check-ins/outs, payments, and reservations.
• Provide accurate directions to room locations and assist guests promptly and courteously.

Job description

What you will be doing

• Perform all daily audit functions for front office and each outlet of the hotel.
• Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion.
• Complete back-up of front office computer system and night audit program daily (if applicable).
• Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).
• Understand, know and follow management company's accounting and credit policies and procedures.
• Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.

Salary range for this position starts at (based on experience): $17.00-21.00/hr.

• Full Time Associates at the Hilton Minneapolis Wairport are eligible for group health insurance including, Medical, Dental, Vision and life insurance.
• Additional benefits include Parental Maternity Leave, 401k and Paid Time Off Accrual.

The Hilton Minneapolis Airport reserves the right to pay more or less than listed compensation scale based on factors not related to sex or race.

What we are looking for

• Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
• High work ethic and self-initiative
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

Flexible 2-3 nights/week 11:00pm - 7:00 am