Night Audit & Guest Services Specialist

Concord Hospitality Brand; Atlanta (GA); In loco; USD 32.000 - 44.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive wages

Medical plans

Dental plans

Vision plans

Life insurance

Disability options

401(k) match

Tuition assistance

Discounted room rates

Training & career growth

Descrizione del lavoro

Concord Hospitality is seeking a dependable Night Auditor to provide excellent guest service during the late shift. You’ll handle front desk operations, monitor hotel activity, and ensure smooth night-time business processes while maintaining a safe environment for guests and staff.

This role requires independence, attention to detail, and a proactive approach. Prior front desk or hospitality experience is preferred, and a strong commitment to professional, customer-service oriented service is

Competenze

• Previous hotel front desk or hospitality experience preferred.
• Strong attention to detail and organizational skills.
• Dependable, responsible, and able to work independently.
• Professional and customer-service oriented.

Mansioni

• Process credit card transactions and daily revenue for all outlets (restaurant, events, lounge).
• Handle phone system, reservations, and guest inquiries.
• Perform check-in and check-out procedures.
• Verify, balance, and review hotel room availability and transactions.
• Prepare folios for departing guests.
• Maintain lobby appearance and assist with AM breakfast setup if needed.
• Monitor hotel safety and emergency procedures during the night shift.

Conoscenze

Attention to detail

Independent work

Customer service

Professionalism

Descrizione del lavoro

Concord Hospitality is seeking a dependable Night Auditor to provide excellent guest service during the late shift. You’ll handle front desk operations, monitor hotel activity, and ensure smooth night-time business processes while maintaining a safe environment for guests and staff.

This role requires independence, attention to detail, and a proactive approach. Prior front desk or hospitality experience is preferred, and a strong commitment to professional, customer-service oriented service is