Night Audit & Guest Services Lead

BBL Hospitality; Titusville (FL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Paid Time Off

401K Investment

Referral Bonus

Associate Development Plan

Internal Promotion Opportunities

Medical, Dental, Vision, Voluntary

FSA and HSA Account options available

Associate Travel Program Discounts

Job summary

Hyatt Place Titusville in Titusville, FL is seeking a Night Auditor to perform night audit duties and front desk functions in an overnight shift. The role includes guest check-in/out, payments, and ensuring smooth operations in a hotel setting.

The position offers hourly pay of $15.00–$17.00 and includes generous benefits for full-time associates, such as PTO, 401K, referral bonuses, and opportunities for development and internal promotions.

Qualifications

• High school diploma or equivalent required.
• Excellent math and reasoning skills.
• Ability to deal with intoxicated guests.
• Physical ability to stand, walk, lift 30-40 lbs., and perform shifts.
• Independent judgment and dependable with a positive attitude.

Responsibilities

• Registers guests into the hotel promptly and courteously.
• Processes customer payments per policies and procedures.
• Responds to guest requests, promotes hotel services and local attractions.
• Resolves minor guest complaints and informs supervisor of major issues.
• Handles night audit tasks in the Property Management System.
• Reconciles POS areas, room rates, and revenues across departments.

Job description

Hyatt Place Titusville in Titusville, FL is seeking a Night Auditor to perform night audit duties and front desk functions in an overnight shift. The role includes guest check-in/out, payments, and ensuring smooth operations in a hotel setting.

The position offers hourly pay of $15.00–$17.00 and includes generous benefits for full-time associates, such as PTO, 401K, referral bonuses, and opportunities for development and internal promotions.