Night Audit & Guest Experience Specialist

Fairfiled Inn & Suites Muskogee; Muskogee (OK); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

DailyPay access to wages

$250 referral bonus

Job summary

A leading hospitality provider in Muskogee is seeking a Night Auditor who enjoys working independently while being part of a team. The role involves closing night reports, ensuring guest safety, and providing outstanding customer service. Candidates should have strong computer and communication skills, as well as the ability to multitask. Benefits include medical insurance options, paid time off, and employee discounts on hotel stays across the country.

Qualifications

• Strong computer skills required for daily operations.
• Exceptional communication skills to interact with guests effectively.
• Demonstrated excellence in guest service is essential.
• Ability to multitask with limited supervision is crucial.
• Ability to work in a fast-paced environment is needed.

Responsibilities

• Closing reports at the end of each night.
• Maintain responsibility for hotel property and guest safety.
• Working knowledge of reservations and cancellation procedures.
• Check in guests with quality customer service.
• Answer guest questions to enhance their stay.

Skills

Strong computer skills

Exceptional communication skills

Demonstrated excellence in guest service

Ability to multitask with limited supervision

Ability to work in a fast-paced environment

Job description

A leading hospitality provider in Muskogee is seeking a Night Auditor who enjoys working independently while being part of a team. The role involves closing night reports, ensuring guest safety, and providing outstanding customer service. Candidates should have strong computer and communication skills, as well as the ability to multitask. Benefits include medical insurance options, paid time off, and employee discounts on hotel stays across the country.