Night Audit & Guest Experience Specialist

Regis Corporation; Bethlehem (Northampton County); On-site; USD 30,000 - 42,000; Full time

Job summary

Regis Corporation in Bethlehem, PA is seeking a Night Auditor to manage the front desk during the night shift, greet guests, process registrations, and secure revenue while delivering courteous service.

You will act as Manager on Duty, handle late-night requests, balance cash and reports, coordinate with housekeeping, and ensure a safe, smooth guest experience through the overnight hours.

Qualifications

• Must be able to read, write and understand English.
• Experience in front desk/guest services preferred.
• Ability to handle guest requests and complaints professionally.

Responsibilities

• Greet and register guests and assign rooms.
• Handle guest check-ins and check-outs efficiently.
• Maintain front desk area and report to management.
• Post charges and balance cash and accounts using PMS.
• Maintain guest privacy and safety procedures.
• Coordinate with housekeeping and other departments.

Skills

Customer service

Cash handling

Communication

English proficiency

Tools

Profitel system

PMS

Job description

Regis Corporation in Bethlehem, PA is seeking a Night Auditor to manage the front desk during the night shift, greet guests, process registrations, and secure revenue while delivering courteous service.

You will act as Manager on Duty, handle late-night requests, balance cash and reports, coordinate with housekeeping, and ensure a safe, smooth guest experience through the overnight hours.