Night Audit | Full Time

Hyatt Hotels Corporation; Atlanta (GA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Commission opportunities

Flexible Spending Accounts

Life insurance

Paid family leave

Adoption assistance

Educational assistance

Free and discounted hotel stays

Paid time off

401(k) with match

Headspace access

Job summary

Hyatt Hotels Corporation is seeking a Night Audit Front Office Associate to manage the guest registration process, communicate hotel services, and support nightly financial close. This visible role offers the chance for casual conversations with guests and a direct impact on the guest experience.

You will handle payments, respond to inquiries, and represent Hyatt with professionalism. Our program emphasises service, teamwork, and opportunities for growth within a supportive environment.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills
• Ability to stand for long periods of time.
• Availability to work overnight 3rd shift and occasionally work PM shift .

Responsibilities

• Manage guest registration process and communicate hotel services.
• Contribute to creating a positive guest experience.
• Process payments and respond to guest inquiries.
• Be the face of Hyatt as a Front Office Associate.

Skills

Customer service

Verbal and written communication

Stamina

Overnight shift availability

Job description

"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. "

Night Audit Front Office associates are responsible for the guest registration process and communication of hotel services and promotions, as well as specific Night Audit duties. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Why Work at Hyatt?

• Opportunity for commission
• Flexible Spending Accounts
• Disability and Life Insurance
• Paid Family Bonding Time
• Adoption Assistance
• $1,000 per year for Educational Assistance
• Complimentary and Discounted Hyatt Hotel Room Nights
• Paid Time Off & Paid Holidays
• 401(k) with Employer Match
• Support for Your Personal Wellbeing (Complimentary Headspace Subscription, Colleague Assistance Program, and more)

Qualifications

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills
• Ability to stand for long periods of time.
• Availability to work overnight 3rd shift and occasionally work PM shift .

Our family is always growing. Want to be in the know?