Houseperson

Hyatt Corporation; El Paso (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

Hyatt Hotels Corporation in El Paso invites you to join our House Attendant team. You will contribute to high quality guest service and teamwork while maintaining a clean, inviting environment.

This role requires prior cleaning and customer service experience, schedule flexibility for AM/PM shifts including weekends and holidays, a strong command of English, and the ability to lift up to 20 lbs.

A true desire to satisfy guests helps you thrive in a fast-paced hotel setting.

Qualifications

• Prior cleaning experience is required.
• Customer service experience is required, preferably in a hotel or related field.
• Must have schedule flexibility for both AM/PM shifts, weekends and holidays.
• Requires strong command of the English language to include speaking, reading and writing.
• Ability to learn quickly and work in fast paced position with guest interaction.
• Must be able to multi-task.

Responsibilities

• Maintain the cleanliness of the hotel.
• Create a welcoming, helpful guest experience and contribute to a high standard of service.

Skills

Customer service

English proficiency

Multi-tasking

Flexible schedule

Job description

\"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel - like the proper way to make a bed or how to best handle luggage - it is critically important to understand Hawaiian culture and the spirit of 'ohana, or 'family.' When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what 'ohana truly means. \"

The Hyatt Place Experience. Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire. Hyatt Place, a new kind of Hyatt where the style's relaxed, and the standards are anything but. Hyatt Place is designed to give guests a brand-new hotel experience. Any you are the key to bringing it to life.

House Attendant's contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence.

The House Attendant creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. This position is responsible for maintaining the cleanliness of the hotel.

Qualifications

• Prior cleaning experience required
• Customer service experience is required, preferably in a hotel or related field
• Must have schedule flexibility for both AM/PM shifts, weekends and holidays
• Requires strong command of the English language to include speaking, reading and writing
• Ability to learn quickly and work in fast paced position with guest interaction
• Must be able to multi-task
• Ability to lift, pull, and push moderate to heavy amount of weight (minimum of 20 lbs)
• Must be 18 years or older
• A true desire to satisfy the needs of others in a fast paced environment

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