Night Audit (FT) - 3rd Shift - Benefits after 30 days - $20/hr plus Shift Differential

Hyatt Regency; Minneapolis (MN); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health benefits

401K with company match

Discounted room nights

Free room nights at 90 days

Tuition reimbursement

Discounted employee parking

Gym access

Job summary

Hyatt Regency Minneapolis is a global brand that values individuality and guest experiences. As a Night Auditor, you will be the first point of contact, overseeing overnight front desk operations and ensuring seamless guest registrations and payments.

You will contribute to a positive guest experience through exceptional service, upselling rooms when appropriate, and collaborating with the team. Flexible availability including weekends and holidays is required; health benefits begin after 30

Qualifications

• Customer service experience
• Hotel/Front Desk experience (preferred)
• Strong written and verbal communication skills
• Flexible availability including weekends and holidays

Responsibilities

• Greet guests and manage overnight check-ins/outs
• Process payments and upsell hotel rooms
• Oversee front desk operations during overnight shift
• Respond to guest inquiries with top-level service

Skills

Customer service

Front desk experience

Communication skills

Job description

Summary

Organization- Hyatt Regency Minneapolis

Summary

Opportunity is calling. Join Hyatt.

When you join Hyatt Regency Minneapolis, you join a global brand that celebrates individuality, empowers everyone to be their best and consistently provides unique experiences for our colleagues and guests. Part of our culture of care includes providing our guests with stress-free, affordable experiences that enhance their stay. We also care about our colleagues and provide a well-rounded benefits package to ensure you are supported from day one. You'll find support from your team by working in an environment where success is celebrated and hard work is rewarded.

A Night Auditor is a hotel front desk representative responsible for welcoming and creating the first impression for guests. This position is responsible for the oversight of specific night audit duties as well as oversees the front office during the overnight shift. These individuals have the ability to influence the overall guest experience by providing top level customer service during their stay. Responsibilities include guest registration, processing forms of payment, responding to guest inquires and upselling hotel rooms. Our Night Auditors are the first point of contact, and the face of Hyatt Regency Minneapolis. If you have customer service experience and are interested in hospitality, we’d love to hear from you!

What You Can Expect

• $20.00 / hr plus $1.00 Shift Differential
• Collaborative and team-driven environment with diverse industry experience and multi-cultural backgrounds
• Health benefit eligibility at 30 days of employment
• 401K with company match - eligible to contribute at 30 days of employment
• Discounted room nights at over 1,000 Hyatt properties upon hire
• Free room nights at over 1,000 Hyatt properties at 90 days of employment
• Education Assistance/Tuition Reimbursement
• Discounted employee parking ($5/day or $100/mo)
• Access to hotel gym (25,000 sq. ft.)
• Free meals in colleague cafeteria
• Discounted food & beverage from Prairie Kitchen and Bar and The Market (proudly serving Starbucks)
• Paid Time Off including Vacation, Sick Time, Holidays (eligibility and amount dependent on employment status)

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel.

Qualifications

• Resume requested to be considered
• Customer service experience
• Hotel/Front Desk experience (preferred)
• Strong written and verbal communication skills
• Flexible availability including weekends and holidays