Overnight Auditor - Front Desk & Guest Experience

Hyatt Hotels Corporation; Minneapolis (MN); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health benefits after 30 days

401K with company match

Discounted room nights

Free room nights after 90 days

Tuition reimbursement

Employee parking discounts

Gym access

Free meals

Job summary

Hyatt Regency Minneapolis is seeking a Night Auditor for the full-time 3rd shift. You will greet guests at the front desk, oversee front office during overnight hours, process payments, and support guest needs to ensure a smooth night operation.

The role emphasizes customer service experience and strong communication. Eligible benefits begin after 30 days, including health coverage, 401K matching, discounted room nights, and tuition reimbursement, with free meals and gym access.

Qualifications

• Night Auditor is a hotel front desk representative responsible for welcoming guests.
• This position oversees the front office during the overnight shift and night audit duties.
• If you have customer service experience in hospitality, we’d love to hear from you!
• Strong written and verbal communication skills.
• Flexible availability including weekends and holidays.
• Health benefit eligibility at 30 days of employment.
• 401K with company match – eligible to contribute at 30 days of employment.
• Discounted room nights at Hyatt properties upon hire.
• Free room nights at Hyatt properties after 90 days of employment.
• Paid Time Off including Vacation, Sick Time, Holidays.
• All qualified candidates will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Responsibilities

• Guest registration and processing of payments.
• Oversee the front office during overnight hours.
• Provide top level customer service to enhance the guest experience.

Job description

Hyatt Regency Minneapolis is seeking a Night Auditor for the full-time 3rd shift. You will greet guests at the front desk, oversee front office during overnight hours, process payments, and support guest needs to ensure a smooth night operation.

The role emphasizes customer service experience and strong communication. Eligible benefits begin after 30 days, including health coverage, 401K matching, discounted room nights, and tuition reimbursement, with free meals and gym access.